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Chapter 3: Troubleshooting
Note: The SPI BIOS chip installed on this motherboard is not removable.
To repair or replace a damaged BIOS chip, please send your motherboard
to RMA at Supermicro for service.
Question: I think my BIOS is corrupted. How can I recover my BIOS?
Answer: Please see Appendix C-BIOS Recovery for detailed instructions.
Question: What's on the CD that came with my motherboard?
Answer: The supplied compact disc has quite a few drivers and programs that will
greatly enhance your system. We recommend that you review the CD and install
the software you need. Software on the CD include chipset drivers for Windows,
security programs, and audio drivers.
Question: Why do I get an error message “IASTOR.SYS read error” and "press F6
to install Intel RAID driver" when installing Windows on my motherboard?
Question: What is the heatsink part number for my X9SCM/X9SCM-F/X9SCL/
X9SCL-F motherboard?
Answer: For the 1U passive heatsink, ask for SNK-P0046P (back plate is included).
For the 2U active heatsink, use SNK-P0046A4.
Question: Why can't I recover the BIOS even when I’ve followed the instructions
in the user’s manual for the motherboard?
Answer: Please disable the IPMI jumper and try it again. For the jumper location,
please check Chapter 1.
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