Chapter 6 Maintaining and Troubleshooting the TimeProvider
User Guide Updates
186 TimeProvider User’s Guide 097-58001-02 Revision C – August 2005
2. Provide a description of the problem, product item number, serial number, and
warranty expiration date.
3. Provide the return shipping information (customer field contact, address,
telephone number, and so forth.)
4. Ship the product to Symmetricom, transportation prepaid and insured, with the
Return Material Authorization (RMA) number and item numbers or part numbers
clearly marked on the outside of the container to the address given with the RMA.
Repaired equipment is returned to you with shipping costs prepaid by
Symmetricom.
User Guide Updates
From time to time, this User Guide may be updated. The updated version of the
guide will be available for downloading in electronic form via the Internet. After
downloading, the guide can be viewed on a computer or printed out.
Manual updates are available at:
http://www.symmetricom.com/support/
Note: If you are downloading a manual for the first time, you will need
to register with Symmetricom. If you are currently registered, login
and download the manual update.
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