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Category Symptom Possible Reasons & Soluons
Brew
Temperature
Brew Temperature
Reads Low
(error: BRUT0#)
Be sure to allow 20 - 40 minutes from the me the machine is pow-
ered up as the temperatures need to stabilize. Ambient temperature
and airow can change how quickly the machine reaches stability.
Check that the element breaker is in the ON posion
Check that the fuse on the power board, as well as the relay, are
both funconing properly
Check that the brew tank thermal overload switch has not been
tripped
Check that the connecon to the temperature probe is intact and
secure
Make sure the set point has not been changed
Brew Temperature
Reads High
(error: BROT0#)
Display temperature will climb during brewing as hot water from the
steam tank heat exchanger enters the brew tank. This is normal, and
the water dispensed will be at your set point, not the displayed tem-
perature
Make sure the set point has not been changed
Check that the relay is funconing properly
Brew tank may be leaking. Check brew valve and ngs
Steam
Pressure
Steam Pressure is
set for 1.8 Bar or
Higher
The machine can be set for steam pressure at over 2.0 Bar but there
can be side eects in the brewing process. A small amount of water
is preheated in the steam tank for brewing. If the temperature in the
steam tank is set very high then this could allow for the preheated
brew water to be too hot and cause some errac brew temperature
spikes. There are ways to make this work if it is absolutely necessary
to have a very hot steam tank. Contact Synesso™for more info.
Sudden loss of
Steam Pressure
Too much hot water has been used for Tea, Americano, rinsing, or
warming cups while sll steaming milk. Allow the machine to recov-
er. Check temperature seng on the steam tank to make sure they
are high enough for your applicaon. Watch steam gauge, when
pressure drops, allow the heang elements to heat the cold water
being introduced into the steam tank
Check to make sure all Set points, especially steam tank sengs, are
accurate and funconing
Check that the element breaker on the electrical box is in the ON
posion
Steam Tank is not
lling
(error: STFP01)
Check for STFV01 error, which indicates the tank has been lling for
over 5 minutes. If so, power cycle machine, check inlet hoses for
kinks/pinches, check lter
Debris caught in the water control valve or worn out valve