SYNRAD® 32-1 Operator’s Manual Version 2.2
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Introduction
Sales, Application, & Support
SYNRAD Sales & Support
SYNRAD Headquarters
SYNRAD® worldwide headquarters are located north of Seattle in Mukilteo, Washington. U.S.A.
Our mailing address is:
SYNRAD
4600 Campus Place
Mukilteo, WA 98275
U.S.A.
Phone us at: 1.800.SYNRAD1 (1.800.796.7231)
Outside the U.S.: +1.425.349.3500
Fax: +1.425.349.3667
E-mail: synrad@synrad.com
Sales and Applications
SYNRAD Regional Sales Managers work with customers to identify and develop the best CO
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laser solution for a given application. Because they are familiar with you and your laser appli-
cation, use them as a rst point of contact when questions arise. Regional Sales Managers also
serve as the liaison between you and our Applications Lab in processing material samples per
your specications. To speak to the Regional Sales Manager in your area, call SYNRAD at 1.800.
SYNRAD1.
Customer Service
For assistance with order or delivery status, service status, or to obtain a Return Authorization
(RA) number, contact SYNRAD at 1.800.SYNRAD1 and ask to speak to a Customer Service rep-
resentative, or you can email us by sending a message to customercare@synrad.com.
Technical Support
SYNRAD Regional Sales Managers are able to answer many technical questions regarding the
installation, use, troubleshooting, and maintenance of our products. In some cases, they may
transfer your call to a Laser, Marking Head, or Software Support Specialist. You may also e-mail
questions to the Technical Support Group by sending your message to customercare@synrad.
com.
Reference materials
Your Regional Sales Manager can provide reference materials including Outline & Mounting
drawings, Operator’s Manuals, Technical Bulletins, and Application Newsletters. Most of these
materials are also available directly from the SYNRAD web site at http://www.synrad.com.
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