8-4
TROUBLESHOOTING GUIDE
PH61 Peristaltic Pump
Troubleshooting Guide
8
18.Machine will not run
when in the Auto mode.
a. Machine is unplugged. a. Plug into wall receptacle.
b. Beater motor is out on reset. b. Clear the tone. Allow the beater motor to cool. Place
the power switch to OFF. Press the RESET button
firmly. Place the power switch to ON and press the
WASH key. Open the side access panel and
observe that the driveshaft is turning clockwise as
viewed from the front of the machine. Press the
AUTO key to return to the Auto mode. If the beater
motor should go OFF on reset again, call a Taylor
service technician.
c. Circuit breaker OFF or blown fuse. c. Turn the breaker ON or replace the fuse and clear
the fault.
d. Low on mix. The MIX OUT light is
ON.
d. Add mix to the mix hopper and press the AUTO key.
e. Water is turned OFF on
water-cooled machines.
e. Turn water ON and clear the fault.
19.Air compressor runs too
often for normal usage.
a. Air leak in the system. a. Use a soap solution to locate the leak and repair.
20.LCD is blank. a. Machine is unplugged. a. Plug into wall receptacle.
b. Circuit breaker is OFF or blown
fuse.
b. Turn the circuit breaker ON or replace the fuse and
clear the fault.
c. Component failure. c. Call a Taylor service technician.
d. LCD intensity needs adjusting. d. Call a Taylor service technician.
21.Product is not feeding
into the freezing
cylinder.
a. The mix inlet hole is frozen up. a. The hopper temperature needs adjustment. Call a
Taylor service technician.
22.The draw handle does
not close.
a. Mix is on the sensing eye. a. Clean the sensing eye.
23.Product popping when
drawn.
a. Pump assembled incorrectly. a. Assemble and lubricate according to instructions in
this manual.
24.Machine shuts off but
fault tone continues.
a. Fault has occurred in the freezer. a. Verify condition in the Operator's Menu fault screen.
Clear fault accordingly.
b. Inadequate air clearance around
the freezer.
b. Minimum of 6 in. (152 mm) airspace around all sides
to prevent recirculation of warm air.
25.Syrup flows constantly
or not at all. Difficult to
calibrate syrups.
a. Syrup lines are clogged. a. Disassemble and clean the syrup valves. Flush
syrup lines with warm water and sanitize weekly.
b. The pump tube has collapsed. b. Replace the pump tube.
c. The syrup valve plunger is stuck. c. Disassemble and clean the syrup valve.
26.Shakes have air
bubbles in them.
a. Syrup valves are clogged. a. Disassemble and clean the syrup valves.
27.Mix Low and Mix Out
probes are not
functioning.
a. Milkstone buildup in the hopper. a. Clean hoppers thoroughly.
Problem Probable Cause Corrective Action
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