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* These transactions and others, such as cashback and tips are covered in the TD Move
5000 Merchant Guide.
Accepted card types
Your terminal(s) will accept whatever cards you indicated when you signed your contract
with TD Merchant Solutions. If you wish to adjust your accepted card list, please contact
the TD Merchant Solutions Help Desk to discuss.
Sale (credit card)
Use these instructions to process a credit card purchase on the terminal for card present
and card not present transactions (mail order and phone orders).
1. Tap the Sale icon.
2. Enter the total dollar amount for the sale and press Enter.
3. The customer conirms the dollar amount (Yes or No).
4. Perform one of the following payment methods: Insert, Swipe, Tap or Key
(Manual Entry). If you accept gift cards the payment option will appear here.
Insert card
a) The customer inserts their credit card.
b) The customer enters their PIN and presses OK.
c) The screen shows that authorization number, the transaction total and
the receipts print. Go to step 5.
Swipe card
a) Swipe the credit card.
b) The customer indicates if the card is <Other Card> or UnionPay press
OK. Select Visa for Mastercard and American Express cards as well.
If <Other Card> is selected go to step c.
If UnionPay is selected, enter the PIN and press OK. The customer may
bypass the PIN but if it is requested again, they must enter it.
• Allsalesmustbecompletedwithonecard;therearenosplitpaymentoptions.
• Toperformamailorderortelephoneorder(MOTO)transaction,indicatethatthecard
wasnotpresent.Therearerisksperformingtransactionswhenthecreditcardisnot
present.Ensurethatyouperformalloftheavailablesecuritychecksforamail/phone
sale. See page 9 for more information regarding manually entered credit card
transactions.
Ifyoudon’tacceptUnionPaycards,youwillnotseestepb.Gotostepc.