tecan Te-VacS - Troubleshooting; Troubleshooting Table

7 - Troubleshooting
Troubleshooting Table
42 / 54 Tecan Vacuum Separator (Te-VacS™) Operating Manual, 391236, en, V4.0
7 Troubleshooting
Consult this chapter for help on resuming operation after a problem has occurred
with the Te-VacS.
7.1 Troubleshooting Table
Problem/Error Possible Cause Corrective Measure
Pressure loss in
general
Leak in the vacuum system Check the tubing, the tubing con-
nectors and the sealings.
If the problem cannot be solved,
please consult the “Customer Sup-
port” [}51].
Pressure loss dur-
ing application
Leak test failed Check the tubing, the tubing con-
nectors and the sealings.
If the problem cannot be solved,
please consult the “Customer Sup-
port” [}51].
System does not
reach the required
pressure
Performance test failed Check the tubing, the tubing con-
nectors and the sealings.
If the problem cannot be solved,
please consult the “Customer Sup-
port” [}51].
Valve, vacuum
pump or pressure
sensor failure
Please consult the “Customer
Support” [}51].
NOTICE!Never open the Te-
VacS vacuum unit and do not
perform any service procedures.
No vacuum ap-
plied
Plate not correctly placed on
sealing
Too much flow through the
cartridge
Check the plate position and/or
the vector setpoints for the grip-
ping device.
Change from soft to fast pumping
procedure.
Use the vacuum block sealing with
the soft side (EPDM side) upwards
or replace it.
Cover unused wells.
Refer to the Operating Manual and
the Application Software Manual
of the Tecan instrument used. Re-
fer to section “Reference Docu-
ments” [}8].
Instrument does
not recognize the
Te-VacS
Technical damage
Incorrect setup
Please consult the “Customer
Support” [}51].