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Technicolor
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COM2000
Technicolor COM2000 User Manual
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12
Refer to Figure 1 below for a diagram illustrating a complete COM2000 system
.
Pro:Idiom Enabled
Television
Pro:Idiom encrypted signal to IP Distribution
Network - Multicast IGMP Switches
External QAM
VLAN Router
Local Admin PC
Technicolor
Remote Access
Web Server
Management
Ports 100Mbps
GIGe
Ports /
Switch
From Satellite Distribution to
SWiM Switches
External Sources
ATSC-8
Hard Drive
PC / VLC
EAS
ZyCast Media Ser
ver
Pro:Idiom Enabled
IP Television
RF signal to COM46 input.
Each COM46 card requires a SWiM 8 input
-55 to -25dBm all transponders
Pro:Idiom encrypted
signals to RF Distribution
Figure 1 - COM2000 System Overview
11
13
Table of Contents
Default Chapter
2
Table of Contents
2
1 Introduction
10
2 COM2000 Product Description
11
Com2000 System Overview
12
3 Definitions
13
4 Mechanical Overview
16
COM360 Chassis
16
Com2000 Front View
16
Figure 3- Com2000 Rear View
17
COM46 Card
18
COM46-FLX Card
20
QAM6 Overview
21
Figure 7- Qam6 Installation
22
5 Pre-Installation
23
Training and Support
23
Required Tools
23
Pre-Installation Site Requirements
24
Channel Lineup
25
External Video Sources
25
TV Compatibility
25
Installation Guidelines
26
DIRECTV Activation
27
6 Getting Started
28
Assembly
28
Figure 8 - Installation of the Qam6
28
Figure 9 - Securing the Qam6 in the Com360
28
Setting up Multiple Chassis
29
Figure 11 - Chassis ID Dipswitch
29
Figure 12 - Dipswitch Settings for Multiple Chassis
30
7 The COM2000 Web Interface
31
The Overview Page
32
Figure 15 - Encryption Settings
33
Figure 16 - Channel Drop down Menu
34
Figure 17 - Output Mode
34
Figure 18 - Major/Minor Ch or IP and Port Settings
35
Figure 19 - Bitrate Display
35
Figure 20 - S Nrand Signal Strength
35
Discover Page
36
Explanation of Discover
37
The Tune Command
38
Advanced Tune Screen
39
Figure 23 - Advanced Tune Screen
39
COM46 Informational Status
42
Figure 24 - "Info" Section of the Advanced Edit Page
42
Figure 25 - Network ID and Frequency Index
43
COM46 LED Control Feature
44
COM46 CAM Log Data
44
Figure 28 - Cam Log Report
45
COM46 Software Reset
46
COM46 File Transfer Utility
46
Figure 29 - Reset Interface
46
Figure 30 - File Transfer Interface
46
COM46 User Configuration Options
48
Figure 31 - User Config Interface
48
COM46 "Direct Tune" Feature
50
Remote Access Feature
50
Figure 32 - Direct Tune Interface
50
Figure 33 - Remote Access Feature
50
Using the Vidplay Feature
51
Using the COM46 "Simulcrypt" Feature
51
Figure 34 - VID Play
51
Figure 35 - Simulcrypt
51
Using the COM46 REST Feature
52
Displaying COM2000 Status
52
Figure 36 - Rest
52
Pairing Info
53
Tune All Command
56
Refreshing the COM2000 Display
58
Sysinfo
59
Healthinfo
60
Syslogs
62
Figure 44 - Syslog Example
62
8 Electronic Program Guide and PSIP
63
EPG Overview
63
Getting Started with EPG
65
Configuring the EPG
69
Figure 48 - Guide Channel
70
Logo Upload
71
Figure 50 - Guide Channel with Custom Logo
71
9 Welcome Screen
72
Image Creation
72
Figure 53 - Welcome Screen Image Creation
72
Figure 52 - Using Microsoft Paint to Size Welcome Screen
73
Uploading Welcome Screens to COM 2000
74
Figure 53 - Correctly Sized Welcome Screen Image
74
Figure 54 - Determine Card to Use for Welcome Screen
74
Figure 55 - Upload Welcome Screen Files to Internal Tftp
75
Figure 56 - Upload Welcome Screen Image to Epg
76
Figure 57 - Adding Welcome Screen to Epg and Psip
77
Figure 58 - Verify Welcome Screen Is Streaming
78
10 Qam6
79
QAM6 Overview
79
Figure 59- Qam6
79
QAM6 Settings and Configuration
80
Qam Log
83
11 Software Upgrade Procedures
84
Preparing for a Software Upgrade
84
Using the COM46 as a TFTP Server
85
Performing Software Upgrades
86
Upgrading a COM46-FLX from SD to HD
89
Upgrading QAM6 Software
90
QAM6 Reset
91
12 Modulation of External Video Sources
92
Overview
92
Source Options
92
13 Diagnostics
93
Indicator Lights
93
Power Supply Issues
93
System Startup
94
Normal Operation
96
Software Upgrade
97
Network Connectivity Indicators
98
14 Troubleshooting
99
Testing Video Without Pro:idiom Encryption
99
Fixing an Unresponsive Card
102
15 Preventing Pro:idiom Key Loss
104
PID Mapping at the COM46 Receiver
104
Best Practices to Avoid Key Loss
105
Edgeqam PID Remapping
106
16 Technicolor ATSC-8 Users Guide
109
Introduction
110
Over-The-Air Broadcasts
110
Advantages of ATSC Broadcast Channels
110
Getting Started
111
Site Survey
111
ATSC-8 Programming
113
ATSC-8 Installation
114
Connection to the COM2000
115
Check / Update the ATSC-8 Firmware Version
117
Hdhomerun Tech Configuration Utility
117
Configuring the ATSC-8
119
Discover the IP Addresses of the ATSC Tuner Modules
119
Changing the IP Addresses of the Tuners
120
Loading Data from the Tuners
122
Changing the Tuning Table
122
QUERY Command
124
Adding PSIP Data for ATSC-8 Channels
125
17 Addendums
126
Open Software Notification
126
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Technicolor COM2000 Specifications
General
Brand
Technicolor
Model
COM2000
Category
Satellite TV System
Language
English
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