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7.23 Syslogs
Syslog Overview
The system log file for the COM 2000 system recorded Simple Object Access Protocol (SOAP)
messages related to the performance of the cards. Much of the data in the logs is not relevant to
the cards performance. To guide a system operator through the log entry interpretation
Technicolor has changed key log entry errors to red font.
The information shown below is the result of clicking the Syslog hyperlink at the top of any
COM2000 web interface page. Note that the syslog will only show the last 500 lines of messages
from the card you are currently logged into.
Figure 44 - Syslog Example
Figure 44 above shows a SWiM error occurred and cleared in less than two seconds.
In addition to clicking the Syslog hyperlink at the top of any COM2000 web interface page, the
syslog data may also be accessed directly from the PairingInfo screen as discussed in by clicking
directly on the hyperlinks for each card’s IP address. If you are experiencing problems with the
COM2000 system a quick check of the SYSLOG can alert you to problems. Contact your
distributor or Technicolor support for further assistance.
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