Software logs:
Extended logging for troubleshooting: you can enable this option if you encounter issues with
the software. If you enable this option, the program will record detailed logs while the system
operates. The program saves the software logs to file automatically in the “Logs” folder, which
you can access easily by clicking on the link found in the “About” menu, in the “Data folder”
section (the file name looks as follows: “the actual date_remoter.log”). The detailed logs help the
manufacturer in troubleshooting.
5.5.2 About
In this menu you can view the contact details of the manufacturer, the version of the
programming software, and the path of the data folder where the software stores system logs.
By clicking on the path, the program will open the data folder in the file manager.
6 Configuring the Gate Control BASE by SMS, using a mobile phone
It is possible to change the device’s most important settings, and to add or delete users using
commands sent by SMS to the phone number of the SIM card installed in the device.
Commands are accepted from super admins or admins registered in the device, according to
their access level:
Each command must begin with the star character and must end with the hash #
character. You can send multiple commands in one message, but the message must not
be longer than 60 characters. The device will process commands to the last hash #
character that is still within the 60 characters limit in the message, and commands found
beyond this will be ignored. The device will send a confirmation about processed
commands only.
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