troubleshootingchapter 99-4
Printer
Message/Problem Meaning and Corrective Action
Monitor won’t print. Make sure the “Printing on/off” selection in the Setup
mode has “on” selected. Check to see if there is
a paper jam in the printer. Make sure the printer
paper is not installed backwards. Make sure the
roller is fully seated. If you are unsure, press the
roller release lever to release the roller, and then
snap it in place by pressing evenly on the top of the
roller. Make sure the monitor is plugged into an AC
power outlet by checking to see if the green power
light located by the on/off switch is illuminated. If the
monitor is running on battery power alone, the printer
won’t work. If the monitor won’t print while plugged
into AC power, turn the monitor off, wait ve seconds
and turn it back on again. If the printer continues
to malfunction, contact Terumo Technical Service
representative to arrange for repair.
Printer failure
detected: _________
Printer will be
disabled.
Contact Terumo
Technical Service.
This error message appears during startup if printer
hardware failure occurs. A specic identifying code
will appear in the blank — save this number for later
reporting to your Terumo Technical Service repre-
sentative. This failure will disable further use of the
printer although you may continue to use the system.
Contact your Terumo Technical Service representa-
tive to arrange for repair.
Printer paper is not
detected.
This error message appears during startup if there
is no paper detected in the printer. If absent, install
new printer paper. If no print function is desired,
press X (cancel), which sets the printer setting in
Setup to “off.” Pressing √ (OK) will allow the system
to continue; however, a reminder message will occur
in the message bar when the system tries to print
and again detects no paper. If replacing the paper
in the printer does not remove this error message,
contact your Terumo Technical Service representative
to arrange for repair.
Printer paper jams. Open the printer cover and press the roller release
lever to release the roller. Remove the jammed
paper. To load the printer paper, align the paper so
that it will be positioned under the roller and place
the roller on top of the paper. Press the roller down
evenly to snap it into place.
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