troubleshootingchapter 9 9-1
This chapter can help the user solve problems that might occur with the Terumo
Cardiovascular Systems CDI System 550. If you see an error message or have a
problem with the system, consult this chapter for assistance.
If you can’t solve a problem you’re having with the system, or if you can’t determine
the cause of a problem, you can call the Terumo troubleshooting hotline during
normal business hours.
800-521-2818 — Customer Administration
800-441-3220 — Technical Support
Error messages and conditions
The CDI System 550 can diagnose many of the problems that might occur during
its use. When the system diagnoses a problem, an error message appears on the
screen. In most cases, when the user corrects the error condition, the monitor returns
to normal operation.
The following table lists the possible error messages, or an error condition, along
with explanations of their meanings and what can be done to correct each situation.
Monitor Start Up
Message/Problem Meaning and Corrective Action
Monitor won’t power on. Make sure the monitor is securely plugged into an
AC power outlet by checking to see if the green
power indicator light located next to the on/off switch
is illuminated. If the monitor is plugged in, still won’t
power on and the green indicator is not illuminated,
have a trained person check the fuse located by the
on/off switch. If a fuse is blown, replace it with a 3.15
Ampere (5mm x 20mm, 250V) Slow Acting fuse. If
the monitor still won’t power on, contact your Terumo
Technical Service representative to arrange for repair.
Failure to power on with the monitor unplugged in-
dicates a dead battery. Plug the monitor in (with the
power switch off) for at least 8 hours to recharge the
battery. The battery should provide power for up to
25 minutes on a full charge.
Monitor Failure
Detected: _______
Contact Terumo
Technical Service.
This indicates that a software problem has occurred,
and it cannot be corrected by you. Please contact
your Terumo Technical Service representative to
arrange for repair.
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