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device will use a zone slot.
The plug will not learn on.
Remove the SmartPlug from the socket, and hold the button for 1-2 seconds.
Start the learning on the App and plug in when instructed to do so.
Ensure the power is turned on at the socket.
The green LED will flash to indicate it is learning.
NOTE: The Smartplug may need to hop through other Ricochet enabled devices
depending on the location it is being installed in however it cannot learn without a
direct connection to the Ricochet Receiver. In this case start the learning and plug
in closer to the Receiver. Once learnt relocate and allow the mesh to rebuild
automatically.
How do I enable notifications?
Notifications are enabled by default. They can be turned off from within the
App.
How do I enable Emails?
Emails are setup for each user within the Manage User section of the App.
How do I turn on or off the finger print login?
This is setup for each user within the Manage User section of the App.
The Zones are not displayed in the App.
Ensure text has been assigned to all zones. Sync the App again once text has
been added.
The Areas are not displayed in the App and notifications are missing my
site name.
Ensure text has been assigned to all required Areas. Sync the App again once
text has been added.
The Users are not displayed in the App.
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