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Appendix B: Customer Support
If your N5200PRO is not working properly, we encourage you to check out
Chapter 8: Troubleshooting, located in this manual. You can also try to ensure
that you are using the latest firmware version for your N5200PRO. Thecus is
committed to providing free firmware upgrades to our customers. Our newest
firmware is available on our Download Center:
http://www.thecus.com/download.php
If you are still experiencing problems with your N5200PRO, or require a Return
Merchandise Authorization (RMA), feel free to contact technical support via our
Technical Support Website:
http://www.thecus.com/support_tech.php
Customers in the US should send all technical support enquiries to this email
address:
support-us@thecus.com
For Sales Information you can e-mail us at:
sales@thecus.com
Thank you for choosing
Thecus!
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