Chapter 7 | Regional contact information
7.1. Ordering/support contact information
In the Americas and Asia
1726 Hyclone Drive
Logan, Utah 84321
United States
Tel: +1 435 792 8500
Email: customerservice.bioprocessing@thermofisher.com
In Europe
Unit 9 Atley Way
Cramlington, NE 23 1WA
Great Britain
Tel: +44 (0) 1670 734093
Fax: +44 (0) 1670 732537
Email: customerservice.bioprocessing@thermofisher.com
7.2 . Technical support
Technical support for the DynaDrive S.U.B. is available in a variety of formats. Some
or all of the following may be appropriate, depending on individual experience and
circumstances.
Technical service hotline and email
Contact your Thermo Scientific sales representative for general product pricing,
availability, delivery, order information and product complaints.
Call +1 435 792 8500 (United States) or +44 (0) 1670 734093 (Europe, U.K.) for direct
and immediate response to overall product questions, and product technical information
(Technical Support). You can also contact Technical Support by emailing:
techsupport.bioprocessing@thermofisher.com
Initial setup and operation
Appropriate technical support is available to assist in the initial setup and operation of
each S.U.B. system. If you require assistance in setting up and operating your S.U.B.
system, please inquire at the time of purchase.
Training
Training can be provided for startup and operation of the S.U.B. Contact your
Thermo Scientific sales representative.
Thermo Scientific 71DynaDrive S.U.B. Service Guide
To Next Page