THOMSON THT82 - Page 19

English
15
Problem Possible cause What to do
No sound on TV
or amplier.
The volume of the TV is set too low.
The volume of the receiver is set
too low.
Increase the volume of the TV with its
remote control.
Increase the volume of the receiver with its
remote control.
The correct input is not selected
on your TV or amplier, or the unit
is set to a higher resolution than
supported by the TV.
Switch to the correct TV/amplier input.
Select lower resolution on the receiver.
The TV, digital receiver or amplier
is not switched on.
Switch the TV/digital receiver/amplier on.
The TV or digital receiver is not
connected to the mains.
Check the mains lead.
Bad cable connection. Make sure that any existing digital or
analogue A/V cable connections between
the used equipment (TV, digital receiver or
A/V amplier) are properly connected.
Audio is muted.
Press the ! button on your remote
control.
The TV power is off. Turn the TV on.
No access to
scrambled
services.
The channel is scrambled. Your
receiver doesn't support scrambled
channels.
Select an alternative channel.
No response
to the remote
control.
The receiver is off. Plug in and turn on the receiver.
The remote control is not aimed
correctly.
Aim the remote control at the IR sensor on
the front panel of the receiver.
The IR sensor on the front panel of
the receiver is obstructed.
Avoid or remove obstructions.
The batteries of the remote control
are not inserted, wrongly inserted
or exhausted.
Check whether the batteries are inserted
correctly or exhausted. If exhausted,
replace the batteries in the remote control.
After moving the
DVB-T2 receiver
to another room/
area you are no
longer able to
receive digital
reception.
The antenna signals are too weak. Press INFO on the remote control to keep
the signal bars on screen and adjust the
Indoor antenna for maximum reception.
Alternatively, do a rescan of the channels.
The signal strength/quality might
be less than before, if using an
indoor antenna.
When using an active antenna, check if the
antenna power setting is On.
Try using an outdoor antenna.
The receiver
switches off
or to standby
automatically.
The Auto Standby function is
enabled and has reached the set
time.
Disable Auto Standby. Refer to the user
manual of your receiver for details.
Forgotten PIN
code/password.
The default PIN is 0000 or 1234 (refer to
the user manual of your Device).
Contact your local Service Hotline
or send an email to our Support via
mythomson.com
Forgotten
channel lock
code.
Contact your local Service Hotline
or send an email to our Support via
mythomson.com