Probmem somution
Sound problems
Remote controJ problems
Channeltuning probbms
Closedcaption problems
Rating Blocking (V-Chip} problems
Recording problems
Other problems
Checkthe antenna/cable connections {see Cblapter2}.
Thestation raayhave broadcast difficulties Tryanother channel
Thesound may be muted. PressVOLUM E.
[fyou hear no sound,try setting the MTSfeature to STEREOmode {page 81}.
Make sure the SPEAKERSfur/orionin the AUD!O SETUPn/enu isset correctly {page 83}
Ifyou are not receivinga second audio program from a known SAPsource make sure the M[S featureis
setto SAPmode {page 81}.
" [fyOUhear audio tha[ seems"incorrect' for the program you are watching {such as music or a foreign
language},the SAP mode may be on. Setthe MTS feature to STEREOn/ode {page 81}.
o When using an external audio amplifier,if you connect the amplifierto the VAR.AUDIO OUTjacks, the
volumeof the TVand amplifier must be set above 0 or you will not hearany sound {page 20}.
o Make sure the ten/ore control isset to the correct device mode {page 27}.
o Ren/oveallobstructior/s between the rernote control arid the TV
o Theremo_econtrol batteries maybe dead. Replacethe batteries {page 27}.
o YourTV remotecontrol may no( operate certain featureson your externaldevice. Referto the owner's
manualfor your other device to detern/ine its awdlablefeatures.If your TV remote control does not
operate a specific feature oil another device, usethe remote control that came with the device {page 27}
o [fthe TVstops responding to the controb on the remote control or W front panel and you cannot turr/off
the TV,press the RESETbutton or/the front panel {see page 9 for details}, if the TV still does r/or actas
expected, usethe Restore Factol7 Defaults procedure as described on page 52.
o Make sure the remote control isset to the correct device mode (page 27}.
o Thechannel may have beerserased from the channel memoryby the CHANNEL ADD/DELETE feature
Add the channelto the channel memory (page 42}.
o Thechannel may be blocked by the CHANNELS BLOCKfeature. Unb]ock the channel {page 90}.
o Ifyou are unableto tune digital channels, check the anter/naconfiguration {page 41}, If you are still
unableto tune digital channels, dear aJJchanneb fi-omthe channel list (page42} and reprogram
channeb into the channel memol}/(page 41} if you arestill unabb to tune digital channels use the
Restore Factol7 Defaults procedure as described on page 52.
o if the progran/or video you selected is riot closed-captioned no captions will display on-screen
(page 80}.
o [ftext is riot awdBble a black rectangle mayappear on-screer/[f this blappens,turn off the closed
caption feature {page 80}
o A closed captior/signal may not display correcdy in the following situatior/s: a} when a videotape has
been dubbed; b} when the signal reception isweak; or c} when the signal reception is nonstandald
{page 80}.
o [fyou forget your PiN code: Whilethe PINcode entering scr÷en isdisplayed, press RECALLfour times
within 5 seconds. ThePIN code you stored will be reset {page 88}.
o TheV-Chip feature isavailable for the U.S V-Chip system only {page 89}
o Ifyou use the TV'sremote control to start recording, you wi]] not be able to change inputs {page 87},
change chanr/els {page 89}, oper/the POPwindow {page 74},or oper/the FAVSCAN multi-window
{page 76}. [fyou a[tempt to do so, the raessage"Not Aw_iBbleWhile Recording" will appear on-screen.
o [t is recommended that you usethe TV'sremote control _/ostart recordir/g_Ifyou use a device other than
the TV's remote control 'tostart recording and then attempt to access a featurethat is normally denied
during recording {POPmode FAVSCAN mode, changing inputs, changing channeb} the recorded
audio arid/or video maynot be what you intended to record. See pages 87,89, 7/4,arid 76.
o if your TV's probleln biasnot beersaddressed in this 'fioubleshootir/g section or the recommer/ded
solution biasno_worked, usethe Restore Factory Defaults procedure asdescribed on page 52.
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Copyright @ 2004 TOSHIBA CORPORATION, All rights reserved,
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