8 Troubleshooting
334 TopAccess Error Messages
Used Toner Container Full - Please Replace. Replace the toner container. Refer to the Opera-
tor’s Manual for Basic Function for instruction.
Toner Not Recognized - Please Check Toner. Check and adjust the toner bottle.
Black Toner Empty - Please Refill. Replace the black toner. Refer to the Operator’s
Manual for Basic Function for instruction.
Cyan Toner Empty - Please Refill. Replace the cyan toner. Refer to the User Func-
tions Guide for instruction.
Magenta Toner Empty - Please Refill. Replace the magenta toner. Refer to the User
Functions Guide for instruction.
Yellow Toner Empty - Please Refill. Replace the yellow toner. Refer to the User Func-
tions Guide for instruction.
Automatic Document Feeder Error - Please Con-
tact Service Technician.
Contact your service representative.
Alignment Error in Automatic Document Feeder -
Please Contact Service Technician.
Contact your service representative.
Motor Error in Automatic Document Feeder -
Please Contact Service Technician.
Contact your service representative.
I/F Error in Automatic Document Feeder - Please
Contact Service Technician.
Contact your service representative.
Fatal Error - Please Contact Service Technician. Contact your service representative.
Main Motor Error - Please Contact Service Techni-
cian.
Contact your service representative.
Printer Output Error - Please Contact Service
Technician.
Contact your service representative.
Printer Input Error - Please Contact Service Tech-
nician.
Contact your service representative.
Expired scan documents deleted from share folder. Expired documents are deleted automatically from
the “SCAN” folder in the “SHARE_FILE” folder.
Expired Sent Fax documents deleted from share
folder.
Expired documents are deleted automatically from
the “TXFAX” folder in the “SHARE_FILE” folder.
Expired Received Fax documents deleted from
share folder.
Expired documents are deleted automatically from
the “RXFAX” folder in the “SHARE_FILE” folder.
Scanned documents in shared folder deleted upon
user’s request.
Documents in the “SCAN” folder have been
deleted by a users
Sent Fax documents in shared folder deleted upon
user’s request.
Documents in the “TXFAX” folder have been
deleted by a user.
Received Fax documents in shared folder deleted
upon user’s request.
Documents in the “RXFAX” folder have been
deleted by a user.
Failed to delete file. The file cannot be deleted from the shared folder.
Failed to acquire resource. The file cannot be acquired from the shared folder.
Document(s) expire(s) in a few days. There are documents to be deleted in a few days
in e-Filing.
TopAccess Message Corrective Action
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