1.TROUBLESHOOTING FOR THE HARDWARE
Replacing a Toner Cartridge 55
1 TROUBLESHOOTING FOR THE HARDWARE
Never attempt to incinerate toner cartridges.
Dispose of used toner cartridges in accordance with local regulations.
Some toner remains in the toner cartridge while the message “Toner near Empty” is displayed. Although you can
replace the toner cartridge with a new one, make sure you follow the procedure P.58 “Replacing a “Near Empty”
toner cartridge”.
Recommended toner cartridges
To assure optimal printing performance, we recommend that you use only genuine TOSHIBA toner cartridges.
If you use a TOSHIBA-recommended toner cartridge, you can utilize the following three functions of this equipment:
Cartridge detecting function: This function checks if the toner cartridge is correctly installed and notifies you if it is
not.
Toner remaining check function: This function notifies you when there is little toner remaining in the cartridge, as
well as notifying your authorized service representative automatically by remote service.
Image quality optimization function: This function controls image quality according to the characteristics of the toner
to be used and enables you to print images of an optimal quality.
If you are using a toner cartridge other than the one we recommend, the equipment may not be able to detect whether
it is installed or not. Therefore, even if the toner cartridge is correctly installed, the error message “TONER NOT
RECOGNIZED” appears on the touch panel and printing may not be performed. You may also not be able to utilize the
image quality optimization function, the toner remaining check function, and the remote service function which notifies
your service representative automatically.
If you are using a toner cartridge other than the one we recommend and find the cartridge detection function
inconvenient, please contact your service representative. The cartridge detecting function set by default can be
canceled. Remember once this function has been canceled, you will not be able to utilize the three functions
mentioned above even if you change the cartridge to the one we recommend.
1
Open the front cover.
2
Hold down the green lever.
The toner cartridge is slightly pushed out.
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