4 CONTENTS
Cannot remember the document password for a Private Print job...................................... 82
Printer Driver Problems .........................................................................................................83
Cannot print (port setting problems) .................................................................................... 83
Command line options not processed ................................................................................. 83
Retrieval of printer configuration failed................................................................................ 83
Cannot print a job as expected using PS3 printer driver ..................................................... 84
Cannot change settings on the [Fonts] tab and the [Configuration] tab .............................. 84
Network Connection Problems ............................................................................................. 85
Cannot print with the equipment (network connection problems)........................................ 85
Cannot print with SMB print................................................................................................. 85
Cannot print properly with AppleTalk print........................................................................... 85
Client Problems ..................................................................................................................... 86
Checking the client status.................................................................................................... 86
Hardware Problems................................................................................................................ 87
Startup page not printed ...................................................................................................... 87
Print jobs not output ............................................................................................................ 87
Chapter 4 TROUBLESHOOTING FOR SCANNING
Scanning Problems ................................................................................................................ 90
Cannot E-mail my scans...................................................................................................... 90
Cannot find the data saved in the shared folder.................................................................. 90
Chapter 5 TROUBLESHOOTING FOR e-Filing
e-Filing Web Utility Problems................................................................................................ 92
e-Filing Web Utility terminates the session.......................................................................... 92
Numerous sub windows repeatedly appear ........................................................................ 92
Displaying the items in the Contents Frame takes a long time............................................ 92
Error messages ................................................................................................................... 93
Chapter 6 TROUBLESHOOTING FOR NETWORK CONNECTIONS
Locating the Equipment in the Network............................................................................... 96
Cannot locate the equipment in the network ....................................................................... 96
Cannot locate the equipment with Local Discovery............................................................. 97
Equipment does not respond to ping command .................................................................. 98
LDAP Search and Authentication Problems........................................................................ 99
Network shutdown occurs or touch panel disabled after LDAP search............................... 99
LDAP authentication takes a long time................................................................................ 99
Printing Problems (Network Related) ................................................................................. 100
SMB print and Point&Print in a Windows operating system environment ......................... 100
Raw TCP or LPR print in a Windows operating system environment ............................... 100
IPP print in a Windows operating system environment ..................................................... 101
Novell print in a NetWare environment.............................................................................. 101
Macintosh environment ..................................................................................................... 102
UNIX/Linux environment.................................................................................................... 102
Network Fax (N/W-Fax) Driver Problems............................................................................ 103
N/W-Fax Driver Installation Error Messages ..................................................................... 103
N/W-Fax Driver General Errors ......................................................................................... 104
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