6.TROUBLESHOOTING FOR NETWORK
CONNECTIONS
This chapter describes how to troubleshoot the problems on network connections.
Locating the Equipment in the Network............................................................................... 96
Cannot locate the equipment in the network ........................................................................................................96
Cannot locate the equipment with Local Discovery..............................................................................................97
Equipment does not respond to ping command...................................................................................................98
LDAP Search and Authentication Problems........................................................................ 99
Network shutdown occurs or touch panel disabled after LDAP search................................................................99
LDAP authentication takes a long time.................................................................................................................99
Printing Problems (Network Related)................................................................................. 100
SMB print and Point&Print in a Windows operating system environment ..........................................................100
Raw TCP or LPR print in a Windows operating system environment ................................................................100
IPP print in a Windows operating system environment ......................................................................................101
Novell print in a NetWare environment...............................................................................................................101
Macintosh environment ......................................................................................................................................102
UNIX/Linux environment ....................................................................................................................................102
Network Fax (N/W-Fax) Driver Problems ........................................................................... 103
N/W-Fax Driver Installation Error Messages ......................................................................................................103
N/W-Fax Driver General Errors ..........................................................................................................................104