Toshiba E-STUDIO600 - Page 9

March 2005 © TOSHIBA TEC e-STUDIO520/600/720/850 CONTENTS
3
4.8.7 Checking and replacing of cleaning web................................................................ 4-40
5. TROUBLESHOOTING .................................................................................................. 5-1
5.1 Diagnosis and Prescription for Each Error Code ................................................................. 5-1
5.1.1 Paper transport jam .................................................................................................. 5-1
5.1.2 Paper misfeeding ................................................................................................... 5-25
5.1.3 Cover open jam ...................................................................................................... 5-33
5.1.4 Transport jam (RADF) ............................................................................................ 5-36
5.1.5 Finisher jam............................................................................................................ 5-42
5.1.6 Paper feeding system related service call .............................................................. 5-56
5.1.7 Scanning system related service call ..................................................................... 5-60
5.1.8 Fuser unit related service call................................................................................. 5-62
5.1.9 Communication related service call........................................................................ 5-66
5.1.10 RADF related service call....................................................................................... 5-68
5.1.11 Laser optical unit related service call ..................................................................... 5-71
5.1.12 Finisher related service call.................................................................................... 5-75
5.1.13 Service call for others............................................................................................. 5-94
5.1.14 Error in Internet FAX / Scanning Function.............................................................. 5-99
5.1.15 Troubleshooting for image quality control ............................................................ 5-116
5.1.16 Troubleshooting for surface potential control ....................................................... 5-121
5.1.17 Troubleshooting for remaining toner detection sensor ......................................... 5-123
5.2 Troubleshooting for the Image......................................................................................... 5-124
5.3 Replacement of PC Boards and HDD ............................................................................. 5-150
5.3.1 Replacing HDD..................................................................................................... 5-150
5.3.2 Replacing SYS board ........................................................................................... 5-153
5.3.3 Cautions when Data overwrite kit (GP-1060) is installed .................................... 5-154
5.3.4 Replacing FRAM .................................................................................................. 5-155
5.3.5 HDD information display....................................................................................... 5-156
5.4 Other errors ..................................................................................................................... 5-158
6. FIRMWARE UPDATING ............................................................................................... 6-1
6.1 Firmware Updating with Download Jig ................................................................................ 6-2
6.1.1 PWA-DWNLD-350-JIG2 (48 MB) <Master data>..................................................... 6-4
6.1.2 PWA-DWNLD-350-JIG2 (48 MB) <System ROM / Engine ROM /
Scanner ROM / Laser ROM / PFC ROM>.............................................................. 6-10
6.1.3 Writing the data to the download jig (PWA-DWNLD-350-JIG) ............................... 6-20
6.1.4 K-PWA-DLM-320.................................................................................................... 6-22
6.2 Firmware Updating with USB Storage Device ................................................................... 6-33
7. POWER SUPPLY UNIT ................................................................................................ 7-1
7.1 Output Channel ................................................................................................................... 7-1
7.2 Fuse..................................................................................................................................... 7-3
7.3 Configuration of Power Supply Unit..................................................................................... 7-5
8. REMOTE SERVICE....................................................................................................... 8-1
8.1 Auto Supply Order ............................................................................................................... 8-1
8.1.1 Outline ...................................................................................................................... 8-1
8.1.2 Setting Item .............................................................................................................. 8-2
8.1.3 Setting procedure ..................................................................................................... 8-4
8.1.4 Order Sheet Format ............................................................................................... 8-13
8.2 Service Notification............................................................................................................ 8-15
8.2.1 Outline .................................................................................................................... 8-15
8.2.2 Setting .................................................................................................................... 8-15
8.2.3 Items to be notified ................................................................................................. 8-20
05/06