Toshiba Satellite U500 - Modem Troubleshooting; Procedure 1 Diagnostic Test Program Execution Check; Procedure 2 Connector Check and Replacement Check

2 Troubleshooting Procedures
2-36 [CONFIDENTIAL] Satellite M500D/M505D/M507D Maintenance Manual
2.9 Modem Troubleshooting
This section describes how to determine if the computer’s modem is functioning properly.
Perform the steps below starting with Procedure 1 and continuing with the other procedures
as required.
Procedure 1: Diagnostic Test Program Execution Check
Procedure 2: Connector Check and Replacement Check
Procedure 1 Diagnostic Test Program Execution Check
Insert the LAN/Modem test program in the USB key, turn on the computer and run the test.
Refer to Chapter 3, Tests and Diagnostics, for more information about the diagnostics test
procedures.
If any errors occur while executing the Sound/Modem/LAN test, go to Procedure 2.