The Basics
Message Waiting
Strata CIX IP5000-series Telephone User Guide 27
Message Waiting
Use your LED/button and LCD to see/retrieve message(s).
An extension can receive up to four simultaneous Message W
aiting indications and LCD
messages. One message is reserved for the Message Center.
Your telephone can be programmed
to have up to four additional (flexible) Message
Waiting buttons/LEDs. Check with your System Administrator to see if these buttons
have been programmed on your telephone. If so, substitute them when the
button/
LED is mentioned in the following steps.
Responding to a Lit Msg LED
1. On an LCD telephone, if you see a “+,” press SK3 to display additional messages;
otherwise, go to Step 2. The “+” indicates additional messages. The LCD can show up
to three station messages for your extension and three for each additional (phantom)
extension that you may have.
2. Press , then lift the handset. Your telephone rings the extension or voice mail
device that sent the indication. The LED continues to flash red.
3. After answering the message(s), place the handset back on-hook.
4. If the Msg LED continues to flash, you have more messages; repeat Steps 1~3 above
to retrieve them. Voice mail devices turn off the LED/LCD indications after a short
delay, after you checked all messages.
5. To manually turn off your Msg LED, press your extension button, then press
#409.
Do this step for each message received.
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