System Administrator
Supervisors Tab
16 Strata CTX ACD System Administrator 10/04
Supervisors Tab
This screen defines the supervisors, their IDs, and passwords. A series of buttons are
provided across the top of the screen for editing, copying, adding or deleting
supervisors in the list (shown right).
³ To change or add a Supervisor
1. From the Supervisors tab, select Edit,
followed by Edit, Copy or New Record. The
Supervisor screen displays (shown at right).
2. Enter (or change) the Supervisor ID, Name,
and/or Password.
3. If you want the calls to be auto-answered,
check the last field.
4. Click OK.
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