Toshiba Strata CTX - Introduction; Organization

Strata CTX ACD System Administrator 10/04 iii
Introduction
This guide provides set up and operating instructions for Strata Automatic Call
Distribution (ACD) System Administrator software. This guide assumes that all of the
proper equipment and set up procedures regarding the Net Server, Voice Assistant and
the Strata ACD requirements have been met.
Organization
• Chapter 1 – System Administrator explains how to use the Strata ACD System
Administrator software.
• Chapter 2 – Strata ACD explains how to use the Strata ACD software.