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FAQ
Q1. What should I do if I forget my wireless password?
The default wireless password is printed on the label of the router. If the password has
been altered, please connect your computer to the router using an Ethernet cable and
follow the steps below:
1. Visit http://tplinkwifi.net, and log in with the username and password you set for the
router.
2. Go to Wireless > Wireless Security to retrieve or reset your wireless password.
Q2. What should I do if I forget my login password of the web management
page?
The default username and password of the web management page are admin (in
lowercase).
If you have altered the username and password:
1. Please press and hold the Reset button for about 7 seconds to reset the router.
2. Visit http://tplinkwifi.net, and enter admin (in lowercase) as both username and
password to log in.
Note: You’ll need to reconfigure the router to surf the internet once the router is reset, and please mark down your new
password for future use.
Q3. What should I do if I cannot access the router’s web management
page?
This can happen for a variety of reasons. Please try the following:
• Make sure your computer has connected to the router correctly and the corresponding
LED light up.
• Make sure the IP address of your computer is configured as Obtain an IP address
automatically and Obtain DNS server address automatically.
• Verify that http://tplinkwifi.net or 192.168.0.1 is correctly entered in the web browser.
• Check your computer’s settings: Go to Start > Control Panel > Network and Internet,
and click View network status and tasks.
1 ) Click Internet Options on the bottom left.
2 ) Click Connections and select Never dial a connection.