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6 ) Restart the modem and the router.
• Please upgrade the firmware of the router.
If you’ve tried every method above but cannot access the internet, please contact the
technical support.
Q6. What should I do if I cannot find my wireless network or I cannot
connect to the wireless network?
If you fail to find any wireless network, please follow the steps below:
• Make sure the wireless function of your device is enabled if you’re using a laptop
with a built-in wireless adapter. You can refer to the relevant document or contact the
laptop manufacturer.
• Make sure the wireless adapter driver is installed successfully and the wireless
adapter is enabled.
• On Windows 7
1 ) If you see the message No connections are available, it is usually because the
wireless function is disabled or blocked somehow.
2 ) Clicking Troubleshoot and windows might be able to fix the problem by itself.
• On Windows XP
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