35
Water too cool
or cold
Temperature setting
too low
Increase temperature via rotary
temperature control. See ‘Quick Start’
‘Max Shower Temp’
setting set to low
Increase Max Shower Temp setting,
refer to ‘Configure Settings’ in the user
manual
Supply temperature
below 50°C
Set system temperature to a minimum of
55°C, see ‘Specification
Water pressure above
maximum specified or
imbalanced
Check water pressures are normally equal,
refer to ‘Specification’
Combination boiler
cutting in/out
Check the use of flow regulators, see
‘Typical Suitable Installations’
Insufficient supply of
stored hot water
Check storage capacity of hot water, see
‘Typical Suitable Installations’
Air lock in Digital
Mixer Processor unit
(LP unit only)
Prime to remove air from the mixing unit,
see ‘Commissioning’
Inlet supply
connection reversed
Check and if necessary correct, see
‘Digital Mixer Processor Installation’
Outlet pipe run is too
long
Ensure outlet pipe is thermally lagged,
see ‘Digital Mixer Processor Installation’
Low Flow Rate Flow setting too low
Increase flow by pressing the flow
increase button, see ‘Quick Start
Inlet Isolating valves
not fully open
Check if isolating valves are fully open
Blockage in inlet filters
or check valves
Check for a blockage, refer to
‘Maintenance
Blockage in pipework
Turn off the shower and consult a suitably
competent plumber
Blocked showerhead
or hose
Clean sprayplate or replace blocked hose
Inlet water pressure
low
Check if sufficient water pressure, see
‘Specifications
Problem/Symptom Cause Action/Cure
Fault diagnosis
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