True PERFORMANCE 800 - Page 47

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TROUBLESHOOTING GUIDE (CONTINUED):
Fault Code Category Description Cause Corrective Action
Fault CN05: No Lower
Control
Console
No lower board connected
to console - detection wires
not connected.
Loose Cable
Power cycle
Check cable
connections
Console Congured
incorrectly
Re-congure console
Fault CN06: Cong
Mismatch
Console
Console is congured for a
product dierent than that
to which it is connected.
Console Congured
incorrectly
Power cycle
Re-congure console
Loose Cable
Check cable Connec-
tions
Fault CN07:
Calibration Timeout
Console
Incline Calibration was not
able to complete within
allowed time.
Low AC Line Voltage
Retry calibration
Verify AC Voltage at
Outlet
Fault CN08:
Calibration Failed
- Lower Limit Not
Reached
Console
During incline calibration,
the incline stalled before
reaching what should be the
lower limit.
Console displays Fault
Calibration not saved.
Incline disabled.
Power cycle
Check cable
connections
Run incline calibration
Incline Potentiometer
value out of range
Contact dealer or
TRUE service
Fault CN09: Insert
Safety Key
Console Emergency Circuit opened
Safety Key not engaged Re-insert safety key
Loose Cable
Check cable
connections
Switch Damaged
Contact dealer or
TRUE service
Fault CN10: E-Stop
Fault
Console
A test of the emergency
circuit has failed
Console Catch Power cycle
Safety Key not engaged Re-insert safety key
Loose Cable
Check cable
connections
Switch Damaged
Contact dealer or
TRUE service
Fault CN24: BB Comm
Fault
Console
SBC cannot communicate
with Brainboard
Console
Power cycle
Contact dealer or
TRUE service
Fault CN25: Firmware
Mismatch
Console
Firmware on brainboard
not compatible with SBC
soware
Corrupt soware
Power cycle
Re-congure console
Firmware and soware
versions are not com-
patible
Re-install soware/
rmware
Contact dealer or
TRUE service
CHAPTER 7: ADDITIONAL INFORMATION