What causes a 'Paper Jam' error on my TSC Printer?
If your TSC Printer's DiagTool shows a “Paper Jam” error, it might be due to the black mark sensor not being set properly; calibrate the black mark sensor. Also, ensure that the media size is set correctly.
What to do if my TSC Alpha-3R shows 'Out of Paper'?
If the DiagTool shows 'Out of Paper' for your TSC Printer, first, ensure you have a new media roll. If you do, the media might be installed incorrectly; in that case, refer to the steps on section 3.4 to reinstall the media roll. It's also possible that the black mark sensor is not calibrated, so calibrate it.
General| Flash memory | 4 MB |
|---|---|
| Certification | FCC, CE, CB, CCC, C-Tick, BIS, EAC, IC, NOM, NCC, RoHS, WEEE |
| Internal memory | 8 MB |
| Built-in barcodes | Code 128 (A/B/C), Code 39, Code 93, Data Matrix, EAN128, EAN13, EAN8, GS1 DataBar, MaxiCode, PDF417, POSTNET, QR Code, UPC-A, UPC-E |
| Built-in processor | Yes |
| Page description languages | CPCL-native, EPL2, ESC/POS, TSPL-EZ, ZPL II |
| Core diameter | 25.4 mm |
| Media thickness | 0.14 mm |
| Maximum roll diameter | 57 mm |
| Package type | Box |
| Quantity per pack | 1 pc(s) |
| Storage temperature (T-T) | -40 - 60 °C |
| Operating temperature (T-T) | -10 - 50 °C |
| Storage relative humidity (H-H) | 10 - 93 % |
| Operating relative humidity (H-H) | 10 - 90 % |
| Bluetooth | No |
| Wi-Fi standards | 802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n) |
| Optional connectivity | Serial (RS-232) |
| USB 2.0 ports quantity | 1 |
| Connectivity technology | Wired & Wireless |
| Product color | Black, Grey |
| Battery voltage | 7.4 V |
| Battery capacity | 2500 mAh |
| Print technology | Direct thermal |
| Maximum resolution | 203 x 203 DPI |
| Maximum print height | 2286 mm |
| Maximum printing width | 72 mm |
| Mac operating systems supported | Mac OS X 10.0 Cheetah, Mac OS X 10.1 Puma, Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.2 Jaguar, Mac OS X 10.3 Panther, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks |
Weight and Dimensions| Depth | 148 mm |
|---|---|
| Width | 116 mm |
| Height | 70 mm |
| Weight | 550 g |
Identifies components visible from the front of the printer, including buttons and indicators.
Details internal components like the printhead, platen roller, and media path for maintenance and inspection.
Illustrates connection ports, battery compartment, and other features on the printer's base and rear.
Provides step-by-step instructions for inserting and securing the printer's rechargeable battery pack.
Explains the battery charging process, including charging time, temperature limits, and status LED behavior.
Guides users through establishing wired connections using USB or RS-232 interfaces.
Details the procedure for correctly loading paper rolls or labels into the printer, including media holder adjustment.
Instructions for attaching the belt clip to the printer for convenient carrying and portability.
Guide to placing the printer into its protective IP54 rated case and using the shoulder strap.
Explains the function of each LED indicator and control button on the printer's operator interface.
Describes how to access and use the printer's built-in utilities by following specific power-on sequences.
Steps to open and start using the TSC Console application for printer management and configuration.
Details the process of configuring Wi-Fi connectivity for the printer within the TSC Console software.
Provides instructions for setting up and managing the printer's Bluetooth wireless connection.
Explains how to restore the printer's Wi-Fi settings to their original factory default values.
Outlines the purpose and usage of key function buttons available within the Printer Configuration interface.
Guides users through configuring installed optional printer accessories like cutters or peelers.
Lists the recommended tools and materials required for performing routine cleaning of the printer.
Provides step-by-step instructions for cleaning various printer components for optimal performance.
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