Why is the RTC time wrong on my TSC Barcode Reader after rebooting?
If the RTC time is incorrect after rebooting your TSC Barcode Reader, the RTC battery may have no power. Check the RTC battery.
What to do if my TSC Alpha-3R shows 'Out of Paper'?
If the DiagTool shows 'Out of Paper' for your TSC Printer, first, ensure you have a new media roll. If you do, the media might be installed incorrectly; in that case, refer to the steps on section 3.4 to reinstall the media roll. It's also possible that the black mark sensor is not calibrated, so calibrate it.
What causes a 'Paper Jam' error on my TSC Printer?
If your TSC Printer's DiagTool shows a “Paper Jam” error, it might be due to the black mark sensor not being set properly; calibrate the black mark sensor. Also, ensure that the media size is set correctly.
How do I remove a gray line on labels from my TSC Alpha-3R?
If you notice a gray line on the blank labels printed by your TSC Printer, it's likely that either the print head or the platen roller is dirty. Clean both the print head and the platen roller to resolve this issue.
Why is my TSC Alpha-3R missing printing on the sides of the label?
If your TSC Printer is missing printing on the left or right side of the label, the label size setup is probably incorrect. Set the correct label size to fix this.
Why is there a gray line on the labels printed by my TSC Barcode Reader?
A gray line on blank labels from your TSC Barcode Reader suggests that the printhead or platen roller is dirty. Clean both the printhead and the platen roller.
What does 'Carriage Open' mean on my TSC Barcode Reader?
If you see “Carriage Open” on the display of your TSC Barcode Reader, it means the media cover is open. Ensure that the media cover is closed properly.
Why is my TSC Barcode Reader missing printing on the sides of the label?
Missing printing on the left or right side of labels from your TSC Barcode Reader indicates a wrong label size configuration. Set the correct label size.
What to do if my TSC Barcode Reader skips labels when printing?
If your TSC Barcode Reader is skipping labels, ensure that the label size is correctly configured. Also, calibrate the sensor using the Auto Gap or Manual Gap options. If that doesn't resolve the problem, try cleaning the media sensor with a blower.
What does 'Head Open' mean on my TSC Printer?
If the DiagTool shows “Head Open” for your TSC Printer, it means the printer carriage is open. Please close the print carriage.
Identifies components visible from the front of the printer, including buttons and indicators.
Details internal components like the printhead, platen roller, and media path for maintenance and inspection.
Illustrates connection ports, battery compartment, and other features on the printer's base and rear.
Provides step-by-step instructions for inserting and securing the printer's rechargeable battery pack.
Explains the battery charging process, including charging time, temperature limits, and status LED behavior.
Guides users through establishing wired connections using USB or RS-232 interfaces.
Details the procedure for correctly loading paper rolls or labels into the printer, including media holder adjustment.
Instructions for attaching the belt clip to the printer for convenient carrying and portability.
Guide to placing the printer into its protective IP54 rated case and using the shoulder strap.
Explains the function of each LED indicator and control button on the printer's operator interface.
Describes how to access and use the printer's built-in utilities by following specific power-on sequences.
Steps to open and start using the TSC Console application for printer management and configuration.
Details the process of configuring Wi-Fi connectivity for the printer within the TSC Console software.
Provides instructions for setting up and managing the printer's Bluetooth wireless connection.
Explains how to restore the printer's Wi-Fi settings to their original factory default values.
Outlines the purpose and usage of key function buttons available within the Printer Configuration interface.
Guides users through configuring installed optional printer accessories like cutters or peelers.
Lists the recommended tools and materials required for performing routine cleaning of the printer.
Provides step-by-step instructions for cleaning various printer components for optimal performance.
General| Flash memory | 4 MB |
|---|---|
| Certification | FCC, CE, CB, CCC, C-Tick, BIS, EAC, IC, NOM, NCC, RoHS, WEEE |
| Internal memory | 8 MB |
| Built-in barcodes | Code 128 (A/B/C), Code 39, Code 93, Data Matrix, EAN128, EAN13, EAN8, GS1 DataBar, MaxiCode, PDF417, POSTNET, QR Code, UPC-A, UPC-E |
| Built-in processor | Yes |
| Page description languages | CPCL-native, EPL2, ESC/POS, TSPL-EZ, ZPL II |
| Core diameter | 25.4 mm |
| Media thickness | 0.14 mm |
| Maximum roll diameter | 57 mm |
| Package type | Box |
| Quantity per pack | 1 pc(s) |
| Storage temperature (T-T) | -40 - 60 °C |
| Operating temperature (T-T) | -10 - 50 °C |
| Storage relative humidity (H-H) | 10 - 93 % |
| Operating relative humidity (H-H) | 10 - 90 % |
| Bluetooth | No |
| Wi-Fi standards | 802.11a, 802.11b, 802.11g, Wi-Fi 4 (802.11n) |
| Optional connectivity | Serial (RS-232) |
| USB 2.0 ports quantity | 1 |
| Connectivity technology | Wired & Wireless |
| Product color | Black, Grey |
| Battery voltage | 7.4 V |
| Battery capacity | 2500 mAh |
| Print technology | Direct thermal |
| Maximum resolution | 203 x 203 DPI |
| Maximum print height | 2286 mm |
| Maximum printing width | 72 mm |
| Mac operating systems supported | Mac OS X 10.0 Cheetah, Mac OS X 10.1 Puma, Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.12 Sierra, Mac OS X 10.14 Mojave, Mac OS X 10.2 Jaguar, Mac OS X 10.3 Panther, Mac OS X 10.4 Tiger, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks |
Weight and Dimensions| Depth | 148 mm |
|---|---|
| Width | 116 mm |
| Height | 70 mm |
| Weight | 550 g |
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