TSC TTP-346M - 4. TROUBLESHOOTING; 4.1 Common Problems and Solutions

TTP-2410M/346M/644M
TTP-246M Plus/344M Plus
Bar Code Printer Service Manual
38
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Ribbon encoder
sensor doesn’t work.
* The ribbon encoder sensor connector
is loose.
* Fasten the connector.
Ribbon end sensor
doesn’t work.
* The connector is loose.
* The ribbon sensor hole is covered with
dust.
* Check the connector.
* Clear the dust in the sensor hole by the blower.
Peel sensor is not
working.
* Peel sensor is not located on the
correct position.
* The connector is loose.
* Make sure that the media goes through the Peel
sensor.
* Plug the connect cable correctly.
Cutter is not working.
* The connector is loose. * Plug in the connect cable correctly.
Label feeding is not
stable (skew) when
printing.
* The media guide does not touch the
edge of the media.
* If the label is moving to the right side, please
move the label guide to left.
* If the label is moving to the left side, please
move the label guide to right.
Skip labels when
printing.
* Label size is not specified properly.
* Sensor sensitivity is not set properly.
* The media sensor is covered with dust.
* Check if label size is setup correctly.
* Calibrate the sensor by Auto Gap or Manual
Gap options.
* Clear the GAP/Black mark sensor by blower.
The printing position
of small label is
incorrect.
* Media sensor sensitivity is not set
properly.
* Label size is incorrect.
* The parameter Shift Y in the LCD menu
is incorrect.
* The vertical offset setting in the driver is
incorrect.
* Calibrate the sensor sensitivity again.
* Set the correct label size and gap size.
* Press [MENU] Æ [SELECT] x3Æ[DOWN]x6 Æ
[SELECT] to fine tune the parameter of Shift Y.
* If using the software BarTender, please set the
vertical offset in the driver.
The left side printout
position is incorrect.
* Wrong label size setup.
* The parameter Shift X in LCD menu is
incorrect.
* Set the correct label size.
* Press [MENU] Æ [SELECT] x 3 Æ [DOWN] x 5
Æ [SELECT] to fine tune the parameter of Shift
X.
Missing printing on
the left or right side of
label.
* Wrong label size setup. * Set the correct label size.