ISSUE
POSSIBLE SOLUTION(S)
Oven is not receiving power.
o
Ensure the oven is plugged in.
o
V
erify wall circuit breaker is on.
o
Reset breaker and then power up the oven.
Oven is not warming up properly
o
Follow the deep cleaning procedures (pages 10-11) to
or F
ault Code: F8 F
ault. remove debris that may potentially be preventing
air circulation.
o
R
eset the high-limit thermostat (press the red button
on the back of the oven).
o
E
nsur
e the door is closed.
Oven is not cooking properly
o
Follow the deep cleaning procedures (pages 10-11) to
remove debris that may potentially be preventing
air circulation.
o
Ensure correct food group and/or food item is
selected for the pr
oduct.
o
Ensure product is cooked from the correct starting
state (e.g., fr
esh, frozen, etc.).
Fault Code –
o
Ensure the door is closed.
F2: Cook Temperature Low
o
Reset the high-limit thermostat (press the red button
on the back of the o
ven).
o
Repeat warm-up and allow the oven to idle for
fiv
e (5) minutes.
o
R
educe volume of frozen product.
F
ault Code –
o
E
nsure atmosphere temperature around the oven
F6: EC
T
emp is moderate (i.e., less then 120ºF (49ºC)).
o
Ensure nearby appliances or fixtures are not
obstructing airflow into the back cooling fans.
o
E
nsure cooling fans on the back of the oven are not
clogged with debris.
For additional assistance or if the oven is experiencing a problem not listed above, call Customer Service
at 1-800-90TURBO, +1 214-379-6000, or your Authorized Distributor.
23
TROUBLESHOOTING TIPS