13.2 Trouble shooting
(1) When the power button is pressed and the oscilloscope is black screen:
① Check the power supply connection 
② Make sure the power switch at the back of the oscilloscope is open, 
     press the front panel power key and confirm green light is present
③ If there is a sound, it indicates that the oscilloscope is activated. Try the 
     following operation: press DEFAULT key, then press F1 key, if device 
     return to normal, it means backlight brightness is too low
④ After completing the above steps, restart the oscilloscope.
⑤ If you still cannot solve this problem, please contact UNI-T and let us 
     serve you.
(2) After signal acqusition, wavform does not appear on display:
① Check if the probe is connected to the signal test point
② Check if the signal line is connected to the analog channel input
④ Check the input signal of the analog channel and that channel is open
⑤ Make sure that the probe is connected to the compensation piece and 
    check whether       the probe is normal
⑤ Check to see if there is a signal to be detected 
⑥ Press AUTO button for signal re-acquisition
(3) The measured amplitude value is 10 times larger or smaller than the 
     actual value: 
     Make sure that the probe attenuation coefficient matches the attenuation 
     of the probe used.
(4) There is a waveform but not stable:
①  Check the trigger source in the trigger menu and confirm that the signal 
     and channel are consistent
② Check the trigger type, normal signals should use edge trigger mode. 
    Stable waveform will be displayed only by setting to the correct trigger 
    mode
③ Try changing the trigger coupling to high frequency or low frequency in 
     order to suppress or remove noise caused by interference
(5) Pressing the RUN/STOP key and no waveform is displayed:
① Check whether the trigger menu’s trigger method is set to normal, and 
     whether the trigger level has exceeded the waveform range. If it exceeded, 
     center the trigger level or set the trigger mode to auto with the AUTO 
     key
② Press the AUTO button to complete the above settings
(6) Waveform refresh rate is too slow:
①  Check whether the acquisition mode is set to average, and the number 
     of average is too big 
② You can speed up the refresh rate by reducing the average times or 
     select other methods such as normal sampling
Ch
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14- Te
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s
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Aside from specification labeled "typical”, all specifications are guaranteed.
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 The instrument must be operated at the specified operating temperature 
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UTD2000CEX-II User Manual