Why my Unify OpenScape WLAN Phone WL4 Telephone module is in Boot Mode?
Your Unify Telephone module may be in Boot Mode because no software is installed, or the installed software is malfunctioning. Install new software to resolve this.
Why is parameter version dark red on Unify OpenScape WLAN Phone WL4?
If the parameter version is displayed in dark red in the Device Manager GUI, import a .pkg file suitable for the device. This indicates that the version of the imported .pkg files are not 100% compatible with the device.
Why can't I access my Unify OpenScape WLAN Phone WL4 module via the management port?
Access issues via the management port on your Unify Telephone module can occur if the required port driver isn't installed correctly on your PC, or for the USB port you're using. Also, when switching between mass storage mode and network mode, the PC needs about 30 seconds to get an IP address from the DHCP server.
Why are no numbers visible in Number tab on Unify Telephone?
If no numbers are visible for the selected device type in the Number tab, alter the search or use 'show all' to reset the search to default. The search field is red, indicating the current search returns no hits.
What to do if parameter version is higher in Numbers tab on Unify OpenScape WLAN Phone WL4 Telephone?
If the parameter version of the Number in the Numbers tab is higher than in the parameter version of the device in the Devices tab, no action is needed. This is not an error. This occurs when the device has been downgraded to a previous software version with a lower parameter version.
Why can't I apply a template when creating a new number on Unify OpenScape WLAN Phone WL4?
If it is not possible to apply a template at the creation of a new number, create a new template or upgrade an existing template and retry. This issue occurs when no compatible template exists for the desired device.
What does 'No channel available' mean on Unify OpenScape WLAN Phone WL4 Telephone?
If your Unify Telephone displays 'No channel available', this can occur if the handset didn't receive the expected response from the PBX during call setup, or if you're trying to make a call while the handset shows 'Messaging only'. Try making another call when the handset isn't showing 'Messaging only'. If it still doesn't work, contact the system administrator.
What to do if Unify OpenScape WLAN Phone WL4 shows 'Remotely updated' message?
If you see messages like 'Remotely updated,' 'Updating handset…,' or 'Handset is updated' on your Unify Telephone, it means new software has been installed, or some parameters have been remotely changed. In this case, no action is needed. Simply wait for the handset to restart or start up.
How to increase ring volume on Unify OpenScape WLAN Phone WL4 Telephone?
If the ring volume on your Unify Telephone is silent, check the status bar for the 'Silent volume' icon. If it's displayed, increase the volume by pressing the Volume up button or by navigating to Settings > Sound & Alerts > Volume on your handset.
Why can't I mute my Unify OpenScape WLAN Phone WL4?
If you cannot mute the handset or set the ring volume to “Silent” on your Unify Telephone, the handset is likely configured to restrict you from muting or setting the volume to silent. Contact your system administrator for support and ask them to turn off the Prevent silent parameter to remove these sound restrictions.
General| Wireless Standard | IEEE 802.11 a/b/g/n |
|---|---|
| Battery Type | Li-ion |
| SIP Protocol Support | Yes |
| Operating Temperature | 0°C to 40°C |
| Humidity Range | 10% to 90% non-condensing |
| Audio Codec | G.711 |
| Protocols | SIP, RTP |
| Security | WPA2-Enterprise |
| Headset Jack | 3.5 mm |
Stores the last 25 received, dialled, or missed calls with occurrence counts.
Details on how incoming calls are displayed and how to answer them.
Describes various methods for making outgoing calls.
How to make calls using the handset's local contact list.
How to make calls using the downloaded company contact list.
How to access and use a central phonebook.
Describes actions that can be performed while a call is active.
How to forward a call to a different number.
How to mute and unmute the microphone during a call.
How to toggle the loudspeaker function during a call.
How to set up and manage conference calls with multiple participants.
How to redirect all incoming calls to another number.
How to redirect calls when there is no answer.
How to redirect calls when the recipient is busy.
How to accept an invitation to a Push-to-Talk session.
How to receive a second call while on an active call.
Redirecting all incoming calls to another handset number.
How to activate or deactivate the Do Not Disturb function.
How to hide the caller's identification.
How text messages are received and displayed on the handset.
How to view, reply, delete, or forward received messages from the Inbox.
How to view, forward, or delete sent messages.
Instructions for composing and sending new text messages.
How to respond to a received message.
Using pre-written messages for common responses or actions.
How to initiate a call directly from a message content.
Setting up push-button or test alarms on the handset.
Sending alarms discreetly without visual or audible signals.
Automatic alarms triggered by lack of movement or handset tilt.
How to cancel a man-down or no-movement alarm before it's sent.
How to temporarily delay a man-down or no-movement alarm.
How to reset an alarm that has already been triggered.
Accessing the messaging functions of the handset.
Accessing connection settings like Bluetooth and network.
Accessing call menus and functions.
How to access the shortcuts menu.
How to assign functions to the soft keys.
How to assign functions to hot keys.
How to assign functions to navigation keys.
How to assign functions to the multifunction button.
Configuring audio and vibration signals on the handset.
Assigning specific ring signals to different call types.
How to activate man-down and no-movement alarms.
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