Unify Wireless Service Gateway WSG - User Manual

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Wireless Service Gateway WSG

OpenScape WLAN Phone WL4/WL4 Plus

Administrator Documentation

A31003-M2000-M105-01-76A9

Main Page

Default Chapter3
- Table of Contents3
1 Introduction7
- How to Use this Document7
- Included in the Delivery7
- Technical Solution8
2 Installation and Configuration9
- Information Required for the Setup9
- Accessing the WSG9
  - Getting Started9
- Basic Configuration Steps9
- Optional Settings10
3 General11
- Graphical User Interfaces (Gui's)11
- Authentication Levels and Default Password13
- Password Settings14
  - Change Passwords14
  - Set Password Policy14
- System Security Settings15
- Demonstration Mode18
4 Basic Configuration20
- Configure the Central Phonebook20
- Status22
- Backup the Configuration28
- Restore the Configuration29
5 Central Phonebook Configuration30
- Technical Specification30
- Change the Phonebook Address30
- Customize the Search Result Text30
- Select Central Phonebook Database31
- LDAP Parameter Setup32
- Digit Manipulation in Central Phonebook33
6 Device Manager36
- Description36
- Logging on to the Device Manager40
  - Closing the Device Manager40
- Templates40
- Numbers43
- Devices48
- Licenses50
- File Management53
- Import/Export Numbers and Templates58
7 Device Configuration60
- Device Management Setup60
- Service Discovery60
8 Additional System Settings62
- Unite Name Server (UNS)62
- Logging64
- Time Settings64
  - Manual Time Setting (if Web Browser Is Time Source)66
- Network Settings66
- Setting the License Number68
  - Reboot68
9 Remote Management69
10 Absence Handling72
- Absence Handling in the Vowifi System72
  - Sort on Handset Status72
  - Search on Handset Status72
11 Open Access Protocol (OAP)73
- Configuration73
- Importing a New OA-XML File73
12 WLAN Interface75
- Handset Registration75
- WLAN System75
13 Administration of Language and User Interfaces76
- Customize the Language76
- Customize the User Interface (GUI)81
- Test the New User Interface84
- Update the User Interface after a New Release84
14 Software Administration85
- Upgrade the Boot Software85
- Software Information85
- Switch Software85
- Install New Software85
  - Create a Software Backup86
15 Troubleshooting87
- General Troubleshooting87
- Device Manager Troubleshooting87
- Troubleshooting Guide88
  - Troubleshooting for the Device Manager88
  - General Troubleshooting for the WSG92
- Built-In Tools93
- Advanced Troubleshooting95
- What to Consider When Replacing a Module95
- Technical Support95
16 Used IP Ports96
17 Device Manager Keyboard Short-Cuts97
- General97
- Devices97
- Numbers97
- Templates97
- Licenses98
18 File Types99
Index100

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Installation Guide39 pages

Questions and Answers:

J
Jennifer CunninghamAug 26, 2025
Why can't I mute my Unify Wireless Service Gateway WSG Telephone?
- J
  Jessica RichardsonAug 26, 2025
  If you cannot mute the handset or set the ring volume to “Silent” on your Unify Telephone, the handset is likely configured to restrict you from muting or setting the volume to silent. Contact your system administrator for support and ask them to turn off the Prevent silent parameter to remove these sound restrictions.
J
jillianbatesAug 25, 2025
What to do if Unify Wireless Service Gateway WSG Telephone is locked?
- M
  myersvanessaAug 25, 2025
  If you can't use your Unify Telephone handset and see a dialog window saying it's locked, the phone lock feature is activated. To unlock it, enter the required PIN code. If you've lost the PIN code, contact your system administrator for assistance.