All rights reserved 133 Service Manual e-Series (EN) 1.1.8
Lost more than allowed Keep-Alive System
messages in a row from Safety Control Board-
uPB
An invalid amount of Keep-Alive messages
have been lost from the Safety Control Board
Processor B
a) Conduct a complete rebooting sequence
b) Update software
c) Contact your local Universal Robots service provider for assistance
A critical error occurred during data validation
a) Do a Complete rebooting sequence
b) Check for ESD noise.
c) Update software
d) Contact your local Universal Robots service provider for
assistance.
A critical error occurred related to IO
a) Do a Complete rebooting sequence
b) Check IO connections
c) Update software
d) Contact your local Universal Robots service provider for
assistance.
Expected OSSD pulse were not detected on the
Configurable Output (CO)
The generated OSSD pulses on the safety
output were not seen during readback
a) Verify if safety output is not connected to any power supply or
another safety output
b) Update software
c) Contact your local Universal Robots service provider for assistance
An unexpected OSSD pulse was detected on
Configurable Output (CO)
An OSSD pulse was detected on the safety
output readback, but was not generated by the
hardware
a) Verify if safety output is not connected to ground or another safety
output
b) Update software
c) Contact your local Universal Robots service provider for assistance
The system watchdog is not working as
expected
a) Do a Complete rebooting sequence
b) Update software
c) Contact your local Universal Robots service provider for assistance.
The Microcontroller Identifier does not match
an expected value. Firmware does not match
hardware.
a) Do a Complete rebooting sequence
b) Update software
c) Contact your local Universal Robots service provider for assistance
This version of the firmware is obsolete and
needs to be updated
The firmware in the robot is too old and needs
to be updated
a) Do a Complete rebooting sequence
b) Update software
c) Contact your local Universal Robots service provider for assistance.
Transceiver miscellaneous
Flash device is not supported, check JEDEC
data for device
The flash device’s JEDEC ID does not match a
supported flash device
a) Conduct a complete rebooting sequence
b) Update software
c) Contact your local Universal Robots service provider for assistance