Cleaning
Maintenance and Repair
ForceTriad User’s Guide 8-3
Cleaning
1. Turn off the system and unplug the power cord from the wall outlet.
2. Thoroughly wipe all surfaces of the energy platform and power cord with a
damp cloth and mild cleaning solution or disinfectant. The energy platform
will withstand the effects of cleaning over time without degrading the
enclosure or display quality.
Product Service
Valleylab recommends that authorized Valleylab personnel service the ForceTriad
energy platform, however some service operations can be performed by qualified
biomeds.
Returning the Energy Platform for Service
Before you return the energy platform, call your Valleylab sales representative for
assistance. If you are instructed to send the energy platform to Valleylab, do the
following:
1. Obtain a return authorization number.
Call the Valleylab Customer Service Center for your area to obtain a Return
Authorization Number. Have the following information ready when you call:
• Hospital/clinic name/customer number
• Your telephone number
• Department/address, city, state, and zip code
• Model number
• Serial number
• Description of the problem
• Type of repair to be done
2. Clean the energy platform.
See the Cleaning section above.
Warning
Electric Shock Hazard Always turn off and unplug the energy platform before
cleaning.
Notice
Do not clean the energy platform with abrasive cleaning or disinfectant
compounds, solvents, or other materials that could scratch the panels or damage
the energy platform.
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