TROUBLE SHOOTING  Series 
 
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Edition 2018-08-20  605262EE
 
6  Trouble shooting 
Failure  Check  Action 
No dots lighted on display  - 24 V power supply ok?  -  Connect valve to power supply according to  
«Electrical connection» and make sure that power 
supply is working. 
Remote operation does not 
work 
- Local operation via 
service port active  
-  Switch to remote operation. 
- Safety mode active, 
check for D on display? 
-  Provide power to motor to allow for operation.  
-  Refer to «Electrical connection» for details. 
Display shows «E 20» 
(fatal error - limit stop of valve 
unit not detected) 
- Clamp coupling screw not 
fastened? 
-  Tighten screw. Refer to chapter «Maintenance» for 
details. 
Display shows «E 21» 
(fatal error - rotation angle of 
valve plate limited during power 
up) 
- Valve plate centric 
adjusted?   
-  Adjust valve plate according to  
«Maintenance procedure». 
- Valve unit heavy 
contaminated? 
-  Clean valve unit according to  
« Maintenance procedure ». 
- Valve plate mechanically 
obstructed? 
-  Resolve obstruction. 
Display shows «E 22» 
(fatal error - rotation angle of 
valve plate limited during 
operation) 
- Valve unit heavy 
contaminated? 
-  Clean valve unit according to  
«Maintenance procedure». 
- Valve plate mechanically 
obstructed? 
-  Resolve obstruction. 
Display shows «E 40» 
(fatal error - motor driver failure 
detected) 
  -  Replace control and actuating unit according to  
«Maintenance procedure». 
Display shows «D  0» 
Motor Interlock is open 
- Motor power supplied?  -  Provide power to motor to allow for operation.  
-  Refer to «Electrical connection» for details. 
Display shows «SR» 
(Service Request) 
- Valve unit heavy 
contaminated? 
-  Clean valve unit according to  
«Maintenance procedures». 
CLOSE VALVE does not work  -  Safety mode active, 
check for D on 
display? 
- Maintenance mode active
-  Provide power to motor to allow for operation.  
-  Refer to «Electrical connection» for details. 
-  Refer to “Display shows «M  C»” in this table 
OPEN VALVE does not work  -  Safety mode active, 
check for D on display? 
- Maintenance mode active
-  Provide power to motor to allow for operation.  
-  Refer to «Electrical connection» for details. 
-  Refer to “Display shows «M100»” in this table 
Display shows «M  C» 
Maintenance mode active 
  -  Pin 14 of service connector is connected to ground. 
Plate will close. Further movement of plate is 
blocked. 
1)
 
Display shows «M100» 
Maintenance mode active 
  -  Pin 13 of service connector is connected to ground. 
Plate will open. Further movement of plate is 
blocked. 
1)
 
POSITION CONTROL does not 
work 
- Safety mode active, 
check for D on display? 
-  Provide power to motor to allow for operation.  
-  Refer to «Electrical connection» for details.