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0900‑5017‑ETEE REV‑05
LIMITED WARRANTY
ORIGINAL TOTAL CUSTOMER CARE WARRANTY
This Limited Warranty (“Warranty”) is provided by Verathon Inc. (“Verathon”) to its customer, distributor,
original equipment manufacturer, end‑user, or other purchaser (“Buyer”) on the terms and conditions stated
herein, for the GlideScope product (“Product”). The terms of this Warranty are subject to the standard Terms
and Conditions of Sale or any other separate negotiated agreement between the parties.
SCOPE OF COVERAGE: This Warranty covers service and repair of all malfunctions (mechanical, electrical,
and other defects) associated with the Product purchased by Buyer from Verathon, including coverage for
accidental drops or mishandling of Product (subject to Buyer’s payment of a deductible charge for Product
replacement), for a period of two (2) years from Product shipment date (“Term”), and applies only to the
original Buyer. Replacement parts will be new, rebuilt or non‑original manufacturer’s parts that perform to
the factory specifications of the Product at Verathon’s sole option.
Verathon will perform repair and replacement services (“Service”) only on Products purchased from an
authorized dealer. If the Product or component is purchased from an unauthorized dealer, or if the original
factory serial number has been removed, defaced or altered, this Warranty is void.
If a Product purchased by Buyer requires Service, Verathon will, at its discretion, either repair or replace the
Product and may provide a loaner unit, at Buyer’s request. If Buyer requests a loaner unit, Buyer shall send
the defective Product to Verathon (cleaned and disinfected as appropriate) immediately upon receiving the
loaner unit from Verathon. Buyer shall return the loaner unit within two (2) business days of receipt of the
repaired or replaced Product. All exchanged parts become property of Verathon.
EXCLUSIONS: This Warranty excludes problems caused by the Buyer’s acts (or failure to act), the acts of
others, or events beyond Verathon’s reasonable control including:
• Accident, theft, misuse, abuse, extraordinary wear and tear, or neglect.
• Misapplication, improper use, or other failure to follow Verathon’s product instructions and safety
precautions contained in the Operations and Maintenance Manual. This warranty does not apply if
there is evidence of the equipment being exposed to temperatures in excess of 60°C (140°F).
• Use of the system in conjunction with hardware, software, components, services, accessories,
attachments, interfaces, or consumables, other than those supplied or specified by Verathon.
• Products that have been repaired or maintained by anyone other than a Verathon authorized service
provider.
• Modification, disassembly, rewiring, re‑engineering, recalibration, and/or reprogramming of Products
other than as specifically authorized by Verathon in writing.
COVERED COMPONENTS: Warranty coverage applies to the following components:
• GlideScope Core Video Monitors
• GlideScope Core Smart Cable
Additional reusable components purchased either singularly or as a part of a system, including GlideScope
Workstations and the GlideScope Video Cable are limited to a one‑year factory warranty unless stated
otherwise. Consumable items are not covered under this warranty.
EXTENDED WARRANTIES: Buyer may purchase a Premium Total Customer Care warranty that extends
this Limited Warranty. For more information, contact Verathon’s Customer Care Department or your local
representative.