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12 Malfunctions & repairs
12.1 Display malfunction messages
This machine features advanced malfunction analysis. When something is wrong, a message will
appear on the display. Often the operator will be able to solve these malfunctions.
ATTENTION! The solution to the malfunction is only intended as a tip. You have to consult the
extended instructions in the relevant chapters of this manual to find the solution to this malfunction. If
you cannot solve the problem, please consult with your dealer.
Message type Message Solution
Warning Machine requires service! Warning about the service date that is coming up
Warning Water filter dirty warning Warning about the water filter that needs a
replacement
Warning Brewer not in position (Re-)place brewer, waste bucket and close the
door.
Busy Temperature too low Wait for the boiler to reach the required
temperature
Busy Boiler is filling Wait for the boiler to reach the minimum water
level
Error Drip tray full Empty the drip tray
Error Boiler stopped filling Restore water supply and restart the machine
Error … container is empty Refill the container and reset the counter
Maintenance Service date reached Machine needs service from the operator
Maintenance Water filter saturated The water filter needs a replacement
Serious error Boiler error Please call the operator
Other malfunctions are listed below:
Malfunction Possible cause Solution/Check
Machine only
delivers water
The canister is empty Fill the canister
A canister is blocked
A mixing bowl is clogged
Remove the blockage
Clean the mixing bowl
No
action/lightning
Main power switch is off Turn main power switch on at the back of the
machine
No mains voltage Is the power cable attached appropriately?
Product is aqueous Bridging in the canister
or powder too old
Turn the canister once to loosen up the product
Canister is almost empty Fill up the canister and reset the counter
Machine asks to
place a cup
Cup is not positioned
appropriately
Position the cup appropriately
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