Viking VCFB5301 - Common Appliance Issues and Solutions

To avoid risk of electrical shock, personal injury, or death, disconnect electrical power source to unit, unless test
procedures require power to be connected. Discharge capacitor through a resistor before attempting to service.
Ensure all ground wires are connected before certifying unit as repaired and/or operational.
WARNING!
Troubleshooting
©2012 Viking Preferred Service 43
Troubleshooting Guide
Below and on the following page are some general guides should a problem be detected. Please
refer to the test procedures in this manual to determine the defective component.
Pr oblem Probable Cause Corr ection
Unit will not operate Power supply
Circuit
br eaker
Power switch
Verify
voltage
Reset br eaker
Turn to the
“ON” position
Water overflows
defrost pan
Unit not level
Float switch
Pan heater
Ensure unit is level
Verify operation of float switch
Verify heater is
working
Ice maker will not operate Freezer too warm
Shut off arm
Open TCO or defective ice maker
Water valve
Water supply
Verify freezer
temperatur e
Verify the arm is in the
“ON” position
Replace Ice
Maker
Verify valve operation
Verify water supply
Freezer too warm
(AF
Model)
Control
setting
Door seal
Dirty condenser Defective
thermistor
Control boar d
Move control to medium
setting
Verify closure, replace if needed
Clean condenser coil
Replace
thermistor
Verify
operation
Freezer too cold
(AF
Model)
Temperature
setting
Defrost
thermostat
Defective
thermistor
Control boar d
Move to medium
setting
Verify thermostat is closing
Replace
thermistor
Verify operation
Unit runs continually
Control
setting
Door seal
Dirty condenser
Condenser/evaporat
or fan Defective
thermistor Control
boar d
Move to medium setting
Verify closure, replace if
needed
Clean condenser
coil
Verify
movement/operation of fan
Replace
thermistor
Verify
operation
Frost on
evaporator
Defrost
thermostat
Evaporator fan
Defrost heater
Door not sealing
properly
Check indicator
Check connection and possible short open
condition
Check connection and possible short open condition
Adjust door seal or r eplace.
Unit running and no
lights
Sabbath Mode
Open cir
cuit
Take out of Sabbath
Mode
Repair/replace
wiring