To avoid risk of electrical shock, personal injury, or death, disconnect electrical power source to unit, unless test
procedures require power to be connected. Discharge capacitor through a resistor before attempting to service.
Ensure all ground wires are connected before certifying unit as repaired and/or operational.
WARNING!
Troubleshooting
©2012 Viking Preferred Service 45
Ice maker Pr
oblems
Action
Raised
shut-off arm Lower shut-off arm to
“ON” position
Broken or bent shut-off arm Repair arm or replace ice maker
Shut-off arm stuck or
obstructed
Remove
obstruction
Ice maker not level Check level of refrigerator first, then level ice maker
Can’t
level ice maker Level refrigerator first, then try again
Open thermostat
(won’t
close below 17˚F) Replace ice maker
Closed thermostat
(won’t
open above 32˚F) Replace ice maker
Heater not staked in
mold
Replace ice maker
Won’t
cycle test with power available Replace ice maker
Won’t
eject ice with power available Replace ice maker
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