VKI Technologies Eccellenza touch - Main Screen

Section 5 - Error Messages
Eccellenza Touch
VKI Publication #100308-003
77
S ECTION 5
Error and Reminder Messages
Main Screen
Message Displayed Condition Action(s) Required
Backend Services Unreachable.
Trying to reconnect...
The connection was lost.
Will reconnect automatically. If not,
reboot the machine.
• System Starting
• Waiting for initialization
• System initialization
• System update
• Warming up
• Machine warming up
• System Ready
• Brewing in progress
• Water filling
• Brewer reinitialization
These are all regular operation
messages.
These messages will clear themselves
automatically.
Power Saving Mode
The machine is currently in Power
Saving mode.
The machine will exit Power Saving
mode at its preset wake time.
Powder #1 (#2, #3) low level. Fill
powder container #1 (#2, #3)
The powder level for the indentified
container (#1, #2 or #3) is
low.
Refill the powder container(s).
Note:
the message may continue to
appear for
a few vends after refilling -
this is normal and it will clear.
Empty waste bin and cup stand
The waste bin is full.
Empty the contents of both the waste
bin and the cup stand.
Automatic brewer (or powder system)
rinse. Insert an empty container
under spout and press <Start>.
The automatic rinse cycle for the
brewer or for the powder system has
been triggered.
Place an empty, leak proof container
under the pour spouts area, and then
press <Start> to begin the rinse cycle.
Overflow detected. Remove and
empty cup stand and drip tray.
An overflow has been detected.
Remove the cup stand and floor liner
and empty their contents.
Verify water connection and feed
The water tank is taking too long to fill.
Check the main water source, as well as
the hoses going to the machine inlet
valve for leaks or blockages.
Please reinsert waste bin
The waste bin is not installed.
Install the waste bin. If message
persists, check the waste bin sensor.
Water Safety Level. Water level has
reached the level safety probes.
The water tank has overfilled.
Drain some water from the tank. If this
persists, clean the level probes.
Interrupted vend. Insert an empty
container under spout and press
Start.
The vend was interrupted and the
cycle did not finish.
Place a cup under the pour spouts and
press the <Start> button. Any liquid still
in the system will drain into the cup.