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Appendix
Appendix
Troubleshooting
I hear noise on the cordless handset and the keys do not work.
Make sure the telephone line cord is plugged in securely.
My caller ID features are not working properly.
Caller ID is a subscription service. You must subscribe to this service from your
telephone service provider for this feature to work on your telephone.
The caller may not be calling from an area which supports caller ID.
Both your and the caller’s telephone service providers must use equipment
compatible with the caller ID service.
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If you subscribe to high-speed Internet service (DSL - digital subscriber line) through
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VJGVGNGRJQPGYCNNLCEM6JGſNVGTRTGXGPVUPQKUGCPFECNNGT+&RTQDNGOUECWUGFD[
DSL interference. Contact your DSL service provider for more information about
&5.ſNVGTU
The telephone does not receive caller ID or the telephone does not show
caller ID during call waiting.
Make sure you subscribe to caller ID with call waiting features provided by your
telephone service provider.
The caller may not be calling from an area which supports caller ID.
Both your and the caller’s telephone service providers must use equipment
compatible with caller ID service.
If you subscribe to high-speed Internet service (DSL - digital subscriber line) through
[QWTVGNGRJQPGNKPG[QWOWUVKPUVCNNC&5.ſNVGTDGVYGGPVJGVGNGRJQPGNKPGEQTFCPF
VJGVGNGRJQPGYCNNLCEM6JGſNVGTRTGXGPVUPQKUGCPFECNNGT+&RTQDNGOUECWUGFD[
DSL interference. Contact your DSL service provider for more information about
&5.ſNVGTU
Caller ID entries do not match the numbers I need to dial.
Caller ID service delivers 10 digits (the area code plus the seven-digit number). If you
need to dial something other than 10 digits, see the view dialing options feature on
page 28 for instructions on changing the number.
If you dial seven digits for local calls, you may want to use the home area code feature
(see page 12).
Out of range OR no pwr at base shows on the handset screen.
The handset may be out of range. Move it closer to the telephone base.
Make sure the power cord is securely plugged into the telephone base. Use a working
electrical outlet not controlled by a wall switch.
Reset your telephone by unplugging the power adapter from the telephone base.
Disconnect the battery from the cordless handset. Wait for 15 seconds, then plug in
the power adapter and install the battery again. Place the handset in the telephone
base and allow up to one minute for the handset and telephone base to synchronize.
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