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If the phone doesn’t work at all, check these items first:
• Make sure the AC adapter is plugged into an outlet not controlled by a wall switch.
• Make sure the telephone line cord is plugged firmly into the base unit and the modular
jack.
• Make sure the Base antenna is fully upright.
• If the Handset does not beep when you press PHONE, the battery might need charging.
• Make sure the battery pack is installed correctly.
• If you have dial pulse (rotary) service on your phone line, make sure the dial mode is set
to dial pulse (see Telephone Operation).
• Microwave appliances may cause interference with this phone. If you experience
interference, move away from the microwave
If the above suggestions don’t solve the problem, try re-initializing the Handset
and Base:
1 Disconnect the power to the Base.
2 Remove the Handset battery pack.
3 Wait a few minutes.
4 Connect the power to the Base.
5 Insert the Handset battery pack.
6 Put the Handset in the Base to re-initialize.
If you hear a five-beep signal (sad-tone) when you try to use the handset:
• Out of range is indicated by a five-beep signal (sad-tone). A Two-beep signal during
phone mode or program mode indicates low battery.
• If moving closer to the Base doesn’t help, try following the directions above for re-
initializing the Handset and Base.
If the phone does not ring when you receive a call:
• Make sure the Handset ringer is on.
• Make sure the telephone line cord is connected firmly to the Base and the telephone
jack.
• Make sure the AC adapter is plugged firmly into an outlet not controlled by a wall switch.
• You might be too far from the Base; move closer.
• You might have too many extension phones on your telephone line to allow all of them to
ring. Try unplugging some of them.
If you hear noise or interference when using the phone:
• Make sure the Base antenna is fully upright.
• You may be out of range. Move closer to the Base.
• Press and release CHAN to change to another of the 30 channels available. If noise is
exceptionally loud, move closer to the Base before changing channels.
• Household appliances plugged into the same circuit as the Base can sometimes cause
interference. Try moving the appliance or the Base to another outlet.
• Using the Handset near household appliances (microwaves, computers, television,
stereos, etc.) can sometimes cause interference. Move away from appliances while
using the Handset.
• The layout of your home or office might be limiting the operating range. Try moving the
Base to another location, preferably on an upper floor.
IN CASE OF DIFFICULTY
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