Weidmüller MultiMark - Page 26

Troubleshooting
2903400000/00/09.202226
Error message Cause Corrective measure
No label Multiple labels are missing on the label strip ► Repeat printing until the next label on the strip is
detected
The label format indicated in the software does not
match the actual format
► Cancel print job
► Change the label format in the software
Restart print job
The printer contains continuous material, but the soft-
ware expects labels
► Cancel print job
Change the label format in the software
Restart print job
No size information Labelsizenotdenedintheprogramming ► Check programming
Reading error Reading error when accessing storage medium ► Check data on the storage medium
Back-up data
Reformat storage medium
Material too thick Cutter cannot separate material, but can return to start-
ing position
► Press Cancel
Change material
End of paper Material to be printed used up ► Insert material
Error in paper run ► Check paper run
Bufferoverow Data input buffer is full and the computer is still trying to
send data
► Use data transmission with protocol (preferably
RTS/CTS)
Write error Hardware error ► Repeat write operation
Reformat storage medium
Font unknown Error in the selected download font ► Cancel print job
Change font
Voltage error Hardware error ► Turn printer off and back on
If this recurs, notify Service
The voltage that failed is shown, please note this
down.
Memory full Print job too big: e.g. due to loaded fonts, large graph-
ics
► Cancel print job
Reduce the amount of data to be printed
Syntax error Printer receives unknown or incorrect command from
the computer.
► Press Ignore to skip the command
► or
► Press Cancel to cancel the print job
Unknown media type Storage medium not formatted
Type of storage medium not supported
► Format storage medium, use other storage medium