38 | MULTI- ZONE / FROZEN FOOD VENDOR • 3576 • 4222618A
PARTS ORDERING PROCEDURE
When ordering parts, include the following:
1. The model and serial numbers of the vending machine for which the parts are
needed.
2. Shipping address.
3. Address where the invoice should be sent.
4. The number of parts required.
5. Always refer to the pertinent parts and/or part manual for the correct part number and
description of a specific part.
NOTE: When RIGHT or LEFT is used with the name of a part, it means the
person is facing the vending machine with the door closed.
6. Any special shipping instructions.
7. Carrier desired: air or air special, truck, parcel post or rail.
8. Signature and date.
9. Purchase order number, if used.
All orders are carefully packed and inspected prior to shipment. Damage incurred during
shipment should be reported at once and a claim filed with the terminating carrier.
If you do not have the right parts manual: contact VendNet™.
If you have any questions, check out our Website www.vendnetusa.com or call VendNet.
Ask for the Parts Department. We will be happy to assist you. Email:
vendnet@vendnetusa.com
BEFORE CALLING FOR SERVICE
Please check the following:
• Does your vending machine have at least 6-inches of clear air space behind it?
• If the power is turned on at the fuse box, is the vending machine the only thing that
doesn’t work?
• Is the vending machine plugged directly into the outlet?
WARNING: Extension cords can cause problems.
DO NOT USE EXTENSION CORDS.
• Is the evaporator coil free of dust and dirt?
• Is the condenser coil free of dust and dirt?
• Is the compressor free of dust? A blanket of dust can prevent the compressor from
cooling in between workout cycles.
• Is the circuit breaker at the fuse box reset?
• Is the evaporator fan working? To check if the fan is running take a small piece of
paper in front of the evaporator coil and see if the evaporator fan will draw the paper.
See Figure 12b on page 37.
• Is the condenser fan running? Fold a sheet of 8 1/2” x 11” paper in half. Place the
paper in front of the condenser coil inlet screen located on the bottom right side
underneath the cabinet and see if it draws the paper to it. See Figure 1 on page 36.
• Is the shelf in front of the evaporator coil clear? (No tools, product, or other air-
restricting items)
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