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Wittern VendNet 3576M - User Manual

Wittern VendNet 3576M
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July 2013 4222618•A
STAND ALONE COLD/FROZEN
FOOD VENDOR
(GVC2 Controller)
MODELS:
3576M/3576MA – MULT-ZONE
(Cold and Frozen Food)
3576F/3576FA – SINGLE-ZONE
(Frozen Food)
3576C/3576CA – SINGLE-ZONE
(Cold Food)
SERVICE
MANUAL
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Summary

Introduction to the Vending Machine

Machine Specifications and Operation

Physical Dimensions and Weight

Details on the machine's width, depth, height, and estimated weight.

Electrical Specifications

Information on voltage, cycle, nominal amps, and transformer for the unit.

Refrigeration System Details

Specifies horsepower, controls, refrigerant type, and charge for the refrigeration unit.

Payment System Compatibility

Lists accepted coin changers, bill validators, and card reader levels.

Operational Environment Requirements

Specifies suitable installation location and recommended operating temperature range.

Unpacking and Initial Inspection

Installation Guidelines and Safety

General Installation Procedures

Basic safety and setup requirements for installing the vending machine.

Power Cord and Grounding

Proper installation of the power cord and electrical grounding for safety.

Leveling the Vending Unit

Importance of ensuring the vendor is level for proper operation and coin acceptance.

Product Loading and Power Management

Main Power Switch Operation

Instructions on locating and using the main power switch to turn the unit on.

Loading Products into Trays

Guidelines for loading products, including tray options and auger size compatibility.

Tray Adjustment Procedures

Vertical Tray Spacing Adjustment

Method for adjusting tray height in half-inch increments to accommodate taller products.

Adjusting 3-Wide Snack;Candy;Food Trays

Detailed steps for removing and repositioning 3-wide snack/candy/food trays.

Auger and Coin Mechanism Operation

Spiral Auger Timing Adjustment

Adjusting auger rotation in 20-degree increments for optimal product dispensing.

Loading the Coin Mechanism

Procedure for loading coins into the mechanism for proper operation and bill acceptance.

Automatic Delivery Lift System Overview

Lift System Introduction and Features

Overview of the lift system, its features, and ADA compliance for product delivery.

Initial Setup and Operational Modes

Initial setup in Service Mode and behavior in Sales Mode for the delivery lift.

Service Mode Lift Functions

Accessing lift-specific functions within Service Mode for programming and testing.

Delivery Lift Configuration and Testing

Delivery Lift Feature Configuration

Setting the delivery lift to Button, Automatic, or OFF modes.

Delivery Lift System Diagnostics

Testing the automated delivery lift door, lift plate, and sensors.

Controller Functions: iVend Cycle

iVend Optical Sensing Operation

Detailed explanation of the iVend cycle, sensor checks, and vend success determination.

Service Mode Operation

Entering and Exiting Service Mode

How to access and leave the Service Mode using the dedicated button.

Important Service Mode Notes

Notes regarding credit retention and automatic return to Sales Mode.

Basic Programming and Coin Handling

Keypad and Display Usage

Instructions on using the keypad buttons for navigation and input.

Tube Fill and Dispense Coins

Procedures for filling coin tubes and dispensing coins from the mechanism.

Motor Count Procedure

Steps to perform a motor count, which sends motors to home positions.

Machine Options and Settings

Overview of Configuration Options

List of various programmable options like Force Vend, Bill Escrow, etc.

Factory Default Setpoint Temperatures

Default temperature settings for different machine types and zones.

Configuration Menus and Settings

Keypad Backlight Adjustment

How to adjust the brightness level of the keypad backlight.

Time and Date Configuration

Procedures for setting the machine's current time and date.

Health Safety Configuration

Time and Date Settings

Detailed steps for setting the time on the machine.

Health Safety (HS) Feature

Description of the HS feature, its purpose, and warnings for configuration.

Advanced Configuration and Health Safety

Health Safety All Items Settings

Configuring Health Safety for all items, zones, and ON/OFF states.

Password Protected Configurations

Accessing advanced settings like Beep Enable, Optics Disables, Motor Type, and Password.

Refrigeration and Door Settings Configuration

Refrigeration Type Configuration

Steps to select and set the machine's refrigeration type.

Open Door Motor Homing Feature

Explanation of the door homing feature and its requirements.

Delivery Lift and Peripherals Configuration

Automated Delivery Box Settings

Configuration options for the delivery lift, including button, auto, or off modes.

Pricing Methods and Setup

Setting Prices for All Items

Method to set a common price for all items simultaneously.

Setting Prices by Row

Procedure to set prices for entire rows or shelves.

Setting Prices by Individual Item

Method to set prices for individual selections.

Vend Testing and Accounting Features

Coupon, Token, and Combo Settings

Designating values for coupons, tokens, and combo sales.

Accounting Data Access

Accessing menus to view or reset cash and vend totals.

Single Motor Vend Test

Procedure to test the vending operation of individual motors.

Test All Motors Function

Steps to test the vending functionality of all motors simultaneously.

Diagnostic Features and Logging

Performing Self-Diagnostics

How to run a self-diagnostic check and view results.

Testing Relay Operations

Menu for testing the operation of individual relay lines.

Refrigeration Log Status

Accessing and toggling the refrigeration log status.

Logging and Defrost Functions

DAQ and STS Log Access

Accessing DAQ and STS logs for system data.

Manual Defrost Operation

Procedure for manually initiating a defrost cycle and HS test.

Delivery System Diagnostic Tests

Automated Door Testing Procedures

Testing the automated door's open/close function and position detection.

Delivery Lift Plate Testing

Testing the lift plate's movement and the cam switch detection.

Lift Optics Alignment

Aligning Lift Optics Sensors

Verifying that delivery lift sensors are functioning and aligned correctly.

Temperature Control System

Temperature Control Overview

How refrigeration and heater systems activate based on set points.

Sensor Locations and Functions

Description of sensor placement and their role in temperature regulation.

Relay Functions and Door Switch

Relay Description and Control

Explains the function of each of the four relays controlling system operations.

Door Switch Functionality

Details the door switch location, function, and its effect on machine operation.

Health Safety Field Test Procedure

Health Safety Test Steps

Step-by-step instructions for conducting the health safety field test.

Refrigeration Troubleshooting

General Refrigeration Notes

Important cautions and notes regarding refrigeration system maintenance and operation.

Multimeter Electrical Troubleshooting

Using a multimeter to diagnose electrical issues in the refrigeration circuit.

Compressor Start-Up and Overload Issues

Compressor Will Not Start Checklist

Troubleshooting steps for no power, tripped breakers, or faulty components.

Compressor Overload Trip Causes

Identifying reasons for compressor overload trips, such as voltage or heat.

Unit Operation Troubleshooting

Noisy or Vibrating Unit Diagnosis

Identifying causes of noise and vibration, like component rubbing or worn grommets.

Unit Short Cycling Causes

Troubleshooting reasons for the unit cycling on and off frequently.

Continuous Unit Operation Issues

Diagnosing why the unit operates continuously, such as airflow restrictions.

Temperature Regulation Problems

Addressing issues where the refrigerated space is too cold or too warm.

Multimeter Circuit Troubleshooting

Refrigeration System Removal

Preventive Maintenance Schedule

Cleaning Cabinet Interior and Exterior

Instructions for cleaning the inside and outside of the vending machine cabinet.

Zone Conversion Procedures

Single to Multi-Zone Conversion

Steps to convert the machine from single zone to multi-zone mode.

Multi to Single Zone Conversion

Steps to convert the machine from multi-zone back to single zone mode.

Air Filter Replacement and Screen Cleaning

Replacing the Refrigeration Air Filter

Procedure for replacing the air filter to ensure efficient refrigeration.

Cleaning the Bottom Inlet Screen

Instructions for cleaning the bottom inlet screen for proper airflow.

Six-Month Maintenance Tasks

Cleaning Door Seals

Inspecting and cleaning door seals for deformities or cracks.

Cleaning Evaporator and Rear Screens

Procedures for cleaning evaporator coils and the rear screen.

Cleaning the Delivery Box Bottom

Steps to remove and clean the bottom part of the delivery box.

Parts Ordering and Service Preparation

Parts Ordering Procedure

Information required when ordering replacement parts.

Pre-Service Checklist

Checklist of items to verify before contacting service personnel.

Wittern VendNet 3576M Specifications

General IconGeneral
BrandWittern
ModelVendNet 3576M
CategoryCommercial Food Equipment
LanguageEnglish